Summary

10.4 years of IT experience in BSS/OSS domain with major expertise in Rating & Billing using Oracle BRM and other Billing Systems

Work History

Work History
Sep 2013 - Feb 2015

Oracle RODOD implementation for Togo Telecom

Huawei Technologies India Pvt Ltd

Description: Togo Telecom is a western Africa operator.BSS solution offered is for PSTN/CDMA/ADSL/WIMAX/FTTC/EVDO services.BRM is implemented to manage prepaid and postpaid real time charging and Billing functionalities.

 Responsibilities

  • Setting up BRM team with internal and ODC partners.
  • BRM lead and responsible for complete delivery.
  • Involved in discussions with E2E team for solutions.
  • Preparation of FSD and High level design documents.
  • Understanding and Implementation of customer requirements in BRM .
  • Effort estimation and delivery planning
  • Production planning and environment setups.
  • Discussion with internal team members to identify and provide better solution.
  • SPOC for all BRM activities.
  • Managing BRM team, Work Allocation and appraisals.
  • Guidance to team members in implementing the solution
  • Code and LLD reviews
  • Trouble shooting complex issues

 Challenges  

  • Implementation of prepaid & postpaid real time charging and prepaid subscriber life cycle management for Voice and Data services.
  • Handled very complex functionalities like Recharge Bonus, Quota and MFRI(cross product plans for voice & data ,single recharge for voice and data services ),Monthly Commitment feature.
  • Complex account hierarchy and resource sharing from parent accounts.
  • Managing multiple service lines CDMA,PSTN,ADSL,EVDO,WIMAX,WEBHOSTING & INFRASTRUCTURE services.
May 2013 - Dec 2012

BRM MS Lead

Huawei Technologies India Pvt Ltd.

Oracle Stack  : Siebel, Tibco, OBRM,OSM,ASAP

Role                :  BRM Team Lead for MS 

Description: Huawei won the contract for complete IT MS . India team is responsible for managing complete BSS Oracle stack.

Responsibilities

  • Lead BRM MS team during transition from TechM to Huawei .
  • Transition happened in 2 weeks time. First week getting information from TechM team / Shadowing MS activities . Second week reverse shadowing and after 15 days of time Huawei team completely handled BRM MS activities.
  • Identification of SOP for all MS activities and getting the required documents from TechM during transition time.
  • Enhancement and Preparation of SOP for all major MS activities.
  • Ensuring team members following tasks as per BRM -MS calendar .
  • Execution of Bill runs , Roaming , Invoicing related tasks .
  • Performance improvement of Bill run execution from 72 hours to 24 hours .
  • Automation of tasks and creation of  auto – health reports .
  • Handling MS activities with limited resources during initial period .
  • Training local team to handle BRM MS activities and setting up operation team. 

Challenges 

  • Complete MS transition from TechM done in 2 weeks time .
  • Managed MS operations with 2 fresher’s and one experienced resource immediately after transition.
  • Lot of processes got automated and received many appreciations from CTO.
Jun 2011 - Nov 2012

Oracle RODOD implementation for Togo Telecom

HUAWEI TECHNOLOGIES INDIA PVT LTD

Oracle Stack  : Siebel, AIA, OBRM, M6, ASAP

Role                :  BRM Team Lead 

Description: Togo Telecom is a western Africa operator.BSS solution offered is for PSTN/CDMA/ADSL/WIMAX/FTTC/EVDO services.BRM is implemented to manage prepaid and postpaid real time charging and Billing functionalities.

Responsibilities

  • Setting up BRM team with ODC partners.
  • Responsible for design & customization  of BRM financial modules w.r.to TGT requirements
  • Integrations with Banks, Direct Debit
  • GL customization for double accounting and integration with ERP system
  • Opcode customizations and environment setups .
  • Part of Solution discussions
  • Data & CRBT real time charging interface development using AAA and Diameter manager.
  • Migration scripts development and review .
  • Mentoring fresher’s and helping them to learn BRM .
Feb 2011 - Apr 2011

Migration consultant

HUAWEI TECHNOLOGIES INDIA PVT LTD

Oracle Stack  : Siebel,Tibco,OBRM

Role                :  BRM Migration consultant 

Description: Huawei got project to replace existing BRM system with Huawei Billing System aka Huawei CBS .

Responsibilities

  • Preparation of Migration Strategy documents & Migration Scope documents.
  • Identification of Data entities/ functionalities to be migrated from BRM to Huawei CBS .
  • Designed staging table / file structure.
  • Extraction of data from BRM as per staging file structure.
  • Helped CBS team to understand BRM data model and entity relationships.
  • Dry runs planning and execution.
  • Daily customer meetings and Huawei  SPOC for migration meetings
Jun 2010 - Oct 2010

Business Requirement Gathering - Postpaid Billing & Invoicing

HUAWEI TECHNOLOGIES INDIA PVT LTD

BSS     Stack: Huawei BSS solution

Role    :  Presales and Billing Solution Architect 

Description: Replacement of Existing BSS system to Huawei BSS solution.Involved from presales to FRS preparation.

Responsibilities 

  • Preparation of Technical Solution proposal for Ncell and presenting the same to client for Billing related capabilities.
  • Travelled to Ncell Nepal and presented Huawei BSS capabilities w.r.to  Billing& CRM functionalities .
  • Part of Solution Team .Prepared AS-IS & TO-BE business processes for all E2E scenarios with flows for CRM,POS,Billing ,Provisioning,Inventory modules.
  • Gathered requirements related to Charging & Billing functionalities.
  • Prepared ISD document for all external interfaces w.r.to Billing like ERP,BANKs etc .
  • Received sign-off from customer for all FRS and ISD documents prepared .
  • Explaining customer requirements to Billing SE team.
  • Mapping requirements to current Huawei capabilities and minimization of customization.
May 2010 - Jun 2010

BRM Design & Development

HUAWEI TECHNOLOGIES INDIA PVT LTD

Oracle Stack: Siebel, AIA,OBRM

Role                :  Billing Team Lead 

Description : Enhanced our BSS pre-integration suite to support Oracle AIA as middleware  and implement  new features like collections

Responsibilities

  • Integration of OBRM with Oracle AIA .
  • Opcode customization and development

Education

Education

B.Technology

Skills

Skills

service environments

CRYSTAL REPORTS

JAVA

convergence

Competency