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Skills

- Strong public speaker 

- Efficient, Motivated, Punctual

- Responsible and Positive

- Strong problem solving skills

- Experienced with both Mac and PC programs, such as Word, Powerpoint, and Excel.

- Money management and interpersonal skills

Volunteer Experience

- 2014 to Present: Volunteer Judge for DSABC Debate events in Victoria.

- November 13th, 2013 Cleaner and Packer for Souper Bowls of Hope charity lunch and auction: packed all extra bowls, and cleaned up after the event.

- Oak Bay High School Leadership Volunteer

- May 23rd, 2013 Group Leader for Grade 8 orientation: This task include guiding and instructing 14 grade 8 students through activities and games.

- October 7th, 2012 Spirit Leader at Goodlife Fitness Victoria Marathon: I was involved in the Oak Bay High Cheer Squad and also helped out at the water table set up for the runners.

- October 2nd,  2012 Cops for Cancer Fundraiser: I was in charge of selling Cops for Cancer Bracelets to both students and adults. 

- September 29th, 2012 Volunteer School Guide: I was in charge of directing and helping parents find their children's classrooms all over campus during the "Meet The Teacher" night.

Qualifications

- Multilingual (Fluent English and French, and conversational skills in Spanish and Italian)

- Strong research skills

- Proficient with communication channels

- Team player, working well with people of all ages

- Able to take direction as well as work independently

- Enthusiastic, bright attitude

- Comfortable and experienced public speaker

Achievements

Debate

  • First place After Dinner speech, Golden Gnome Tournament 2012 and 2013
  • Third place at Vancouver Island Regional Debate
  • Fifth place at BC Provincial Debates (Law Foundation Cup)
  • Qualified for Senior National Debate Championship 2014
  • Spotlighted in the Globe and Mail, the Province, the Times Colonist, and the Oak Bay news

Academic

  • Honours with distinction Grade 10
  • Honours with distinction Grade 12
  • Spanish 12 top student
  • University of Victoria early admit with Entrance Scholarship 

Work History

Mar 2016Present

Guest Services Agent / Concierge

Chateau Victoria Hotel & Suites

As a guest services agent and concierge at the Chateau Victoria, I am responsible for ensuring all guests receive outstanding customer service throughout their entire stay. This includes duties such as efficient check-in and check-out procedures, resolving any internal guest issues, and organizing anything from dinner reservations to scheduling sight-seeing outings. 

Aug 2015Jan 2016

Cashier

University of Victoria Bookstore

At the University of Victoria Bookstore, I processed transactions efficiently and quickly while ensuring excellent customer service. The bookstore has lines of more than 100 people long around the beginning of each semester, so I am well-versed in crowd management and working under pressure.

Sep 2015Jan 2016

Freelance Translator

I have done projects for two different medical technology sites. I translated their English material into French to accommodate French Canadian visitors. I am meticulous, even studying Quebecois MedTech journals to see which medical jargon was preferred.

Aug 2015Dec 2015

VIP Server/Beer tub Attendant

Dejavous Nightclub & Lounge

As a server at Dejavous, I was responsible for ensuring VIP guests had the best experience possible. I set up their private tables, as well as served them beverages throughout the night. I frequently bussed tables as well. As a beer tub attendant, I sold a variety of beverages from a smaller bar in the lounge.

Oct 2013Jul 2015

Cashier/Grocery Clerk

Fairway Market

I handled grocery transactions whilst providing attentive customer service. Kept customer in good spirits through small talk and assistance with groceries. Was often scheduled during rush hours due to speed and crowd management skills. Other duties included: general cleaning of the store, stocking shelves, and bagging orders.

Mar 2011Feb 2013

Personal Tutor

I was a personal tutor to middle school aged children, many with learning disabilities. I worked on everything from reading and writing to math with them, but specialized in French Immersion subjects and foreign languages (primarily Spanish). I also put a focus on early development of positive work habits and study techniques.

Jul 2011Sep 2012

Researcher and Social Media Assistant

Amanda Cooper PR

I researched and compiled lists of up and coming people in the industry for my boss to have on her radar. I focused in on magazines and other media outlets, as the company worked for was a PR firm and those are their most important contacts.

Mar 2008Aug 2009

Move Assistant

Relocatus

I was a general helper and sorted items to be packed, given away, or stored. I also helped with packing, cleaning, and making itemized lists of all items that were handled. In this position I was entrusted with valuables and money as well trusted to itemize items accurately and completely.

Education

Sep 2014Present

Bachelor of Arts in Political Science

University of Victoria

I am currently a third year student at the University of Victoria pursuing a BA in Political Science with a minor in Applied Ethics with motivations to later pursue a Masters in Ethics. 

Sep 2010Jun 2014

Class of 2014 Graduate

Oak Bay High School

References

Amanda Cooper

Owner of Amanda Cooper Public Relations and cofounder of Relocatus. Can be reached by phone at: 250-589-7618 or by email at: amanda@amandacooperpr.com

Kathy Quiring

Head Cashier/Accounts Receivable at UVIC Bookstore. Can be reached by email at: kathyq@uvic.ca

Damian Cownden

GM of DejaVous Nightclub. Can be contacted by phone at: 250-888-8858 or by email at: damiancownden@gmail.com