Simone Westerduin

  • São Paulo SP
Simone Westerduin

Resort Representative / Staff

Summary

Excellent customer service skills and professional presentation

To provide  guests with the highest level of service and standards

Work History

Work History
Sep 2013 - Sep 2015

Executive Secretary

Eithad Airways

Executive Secretary to the General Manager - Brazi and South America -  São Paulo, Brazil

Manage travel arrangements & documentation for the Country Manager;

VP's  and visitors. Handle, respond to and/or distribute enquirers, phone calls, emails & correspondence, keeping and accurate log & ensuring follow up action is taken. Coordinate and assist with the organization of conferences/meetings/training.

Perform special projects Coordinate invoices with Finance, safe audit, purchase orders and monitor expenses claims.

Jan 2015 - Sep 2015

Hostess and Interpreter 

Freelance

For different agencies and during different fairs and events such medical convetions, tourism interantional fairs, rotary convention, twitter among others.

Jul 2012 - Dec 2014

Operations Assistant

Fugro

Visas, work permits and immigration procedures;

Offshore documentation, medicals, training  certificates, embarkation forms and other documentation/procedures related;

Communication with embassies and other governmental authorities, ensuring timely processing of visas submission, all applicable local labor law for offshore engineers, surveyors and other staff traveling;

Coordinating travel arrangements in accordance with project policies and procedures; Updating project staff travel and visa logon a weekly basis; organizing and monitoring workflows.

Jan 2012 - Jul 2012

International Recruitment Assistant

Octagon Professionals

International Recruitment Assistant at Den Haag, The Netherlands

Manage the sourcing of candidates, working on open vacancies and searching for suitable candidates across several accounts(IT/Finance/Sales & Marketing/Support);

Engage candidates in the network and take responsibility of keeping accurate and up to date information on the candidate; Screening of incoming Cvs;

Initial communication and registration of new professionals; Undertake interviews, assess candidates, advice and create short reports;

Track and keep metrics and statistics and preparing reports; Support the AccountManagers.

Jul 2011 - Jan 2012

Contract Administrator

Serco Integrated Services

Contract Administrator at Noordwijk, The Netherlands

Preparing mission travel information & consultants claims, settlement of Invoices for reimbursement, removal expenses or travelling expenses for our contractors;

Accommodation and transportation arrangements for MD and Executive Management as required; Assist in managing department budgets, invoices/payments and completing expense reports, processing and tracking down invoices and control of the budget status;

Chase up contact persons, finance and acquire approval slips for travel; Schedule employee trainings;

Process high volumes of information while also evaluating the data's relevance for inclusion in costing and other reports; Provided support for Labor and Human Resources department(Company's certificates, personnel selection and CV's management)

Jan 2009 - Dec 2010

Au Pair

Families in Denmark and The Netherlands


  • looking after the children and minding them
  • going out and playing with them
  • washing the children's clothes and ironing them
  • preparing breakfast and light meals for them
  • accompanying them to the nursery/school or to specific activities
  • cleaning the house and keeping it tidy
  • watching the house
  • taking care of the pets

Education

Education
Aug 2008 - Dec 2009

MASTERS / Business Administration

SENAC

International Business Administration

Jan 2003 - Jun 2005

Web Design and E-commerce

Universidade Estácio de Sá

Design, creation, and maintenance of web pages and websites.

Jan 2001 - Dec 2002

Tourism and Travel Services Management

SENAC

Activities and Societies:

Understanding of tourism and travel within larger industrial settings;

Business travel management;

Tourism and event management;

Recreation psychology/recreation sociology;

International Hotel and destination managment.

Skills

Skills

Languages 

Portuguese - Native

English - Fluent

Dutch - Work level

Spanish - Work level

Hobbies / Sports / 

. Ultra-runner  and Hiking

1st Female place in Den Haag Half Marathon - 2014

1st Female place in Hoorn Half Marathon - 2013

8th North Face ultra Challenge Agulhas Negras

. Voluntary at Nina Rosa Animal Institute

. Voluntary at Ação Comunitaria do Brasil - Computer teacher - working with students getting qualification for their fist job.

. Organizing vegan/vegetarian events, writing articles and interviewing people to  local magazines and organizations.

. Organizing sports events, gathering voluntary contributions of money or other resources for local organizations.