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IT Leader – Application Quality and Delivery

Deliberative - Pragmatic - Responsible - Learner - Team Player

Pragmatic and proactive technology leader who coordinates the activities of multiple stakeholders on multiple platforms to ensure that reliable, quality, resilient application code is unobtrusively and completely implemented to production on every deployment.Establishes straightforward and effective processes and engages IT and business communities through strong working relationships.

Work experience

May 1996Present

AVP Information Services, Quality Assurance

IGM Financial Inc.

Orchestrated a flexible SDLC methodology with minimal technology investment for multiple IT teams.  Successfully extended it to first one, then two divisions within the enterprise. Headed a number of other evaluations of practices and made recommendations on enhancements.

  • Developed, promoted and supported process improvements and an application development methodology
  • Sponsored and led initiatives to develop and deploy automated workflows to facilitate the methodology
  • Developed and launched the 'Release Manager' function for the division
  • Responsible for 'process' for the division including participating in enterprise process improvement steering committees and leading improvement initiatives

Facilitated the development of a multiple-platform application code coordination and deployment process to three divisions with multiple lines of business

  • Responsible for major implementations for eight years (12 implementations per year without major incidents)
  • Procedures developed address:
    • Component code version control
    • Assembly of concurrent projects and maintenance work into coherent releases
    • Data schema change coordination across synchronized platforms
    • Release timetables, affirmations and coordination

Established and sustained a functional integrated test environment capable of supporting multiple concurrent projects and maintenance fixes in each release, which is the envy of the rest of the enterprise

  • Core mainframe system with many of the satellite UNIX and web applications including FundSERV. Supports daily batch and synchronization processing with ORACLE clone database and downstream systems.
  • Supports system date advancing to facilitate the testing of future scenarios.
  • Integrated with software code library hierarchies to ensure effective integration testing
  • Developing additional independent test environments to be 'loaned' to specific initiatives

Built an application testing team which has earned the respect of three divisions for its proactive approach, quality and effectiveness of testing and pragmatic response to testing challenges

Under the auspices of business validation, the team performs functional, integration and regression testing and provides business expertise and technical insight in recognizing, diagnosing and resolving defects.

  • Team prepares Test Strategies; High Level Test plans; Detailed Test plans; Progress Reports; Defect Reports and Test Summaries
  • Team members provide subject matter expertise in requirement and design stages of development projects 

Participated in a broad variety of projects

  • Major data migrations (one-time and ongoing cross platform synchronization)
  • Establishment of two additional independent instances of our core application suite
  • Major data structure conversions and field expansions
  • New products and new account services
  • System performance enhancements (optimization; concurrent processing; schedule automation)
Aug 1989May 1996

CIBC Wood Gundy Securities Inc.


  • Manager of Quality Assurance & Security (June 1991 - May 1996)
  • Internal Auditor specializing in Information Systems (Aug 1989 - June 1991)
May 1988Jul 1989

Peat Marwick (now KPMG)

EDP Audit Manager - responsible for supporting external audits by

  • Conducting data centre reviews
  • Developing and executing data analysis and sampling programs on clients systems
Oct 1980Apr 1988

U.K. Experience
  • Five years experience as Computer Auditor with Peat Marwick (now KPMG) and Tesco plc
  • Three years experience as External Auditor



Systems Development Lifecycle
Workflow Design & Support
Extensive exposure to Serena Business Manager
Microsoft Office Suite
Word - Excel - PowerPoint - Outlook - Visio
UNIX command line
Able to log on and navigate a UNIX filesystem, execute routine commands.  Made occasional use of shell scripts.
Software Quality Assurance
IBM Mainframe
Proficient in using TSO / ISPF to examine files, submit jobs, review processing output Experienced in ESP Mainframe scheduler Experienced in ChangeMan application code library manager