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Silvy Tanielian

Human resources' professional experienced in Telco&IT, plays a major role in team and business development. Knowledge and practice in: recruitment&selection; on-boarding of new employees; job descriptions, restructuring, re-engineering; compensation and benefits process management; internal communications; people motivation counselling ; performance system design and implementation training and people development programs, job fairs, team buildings and company events organization; personal files administration; Excellent communication and negotiation skills, personal motivation based on team members support and development. 

Work experience

Jul 2011Present

Head of HR department

Neterra Ltd. (telecom operator 125+ employees),,,

Responsible for the following business process:

Recruitment & Selection

  • development of job requirements, advertisements and sourcing strategies, interviews, reference and background checks, negotiation and preparation of job proposals, etc.;

  • active sourcing via different channels in order to identify talents and top-performers within the industry and attract them in the company;

  • manage and coordinate all communication with candidates and the hiring teams;

  • identifying the best people for the job;

  • actively seek, propose and implement strategies in order to improve the recruitment process;

Employer branding

  • develop the employer branding, job fair participation;

Internal communication

  • provide the organizational culture, Code of Ethics and internal rules;

  • serve as a link between management and employees by handling questions and helping resolve work-related problems;

  • team building and company events design and organization;

Training and development

  • analyze training needs to develop new training programs or modify and improve existing programs;

  • design, plan, organize the training programs for employees;
  • evaluate the effectiveness of the training programs, providing recommendations for improvement.

Job performance evaluation

  • design, organize and improve the employee job performance evaluation process;

Carrier development and training

  • plan and conduct new employee orientation to foster positive attitude;
  • support staff development processes;

Compensations & Benefits

  • manage the compensation process and make salary recommendations, based on industry salary trends;

  • benefits administration and providing recommendations for new benefits;

Jun 2005Jun 2011

Procurement specialist, Regulatory issues, HR&Administration

Neterra Ltd. (45-110 employees)
May 1999May 2005

Project coordinator and office manager

Neterra Ltd. (5-45 employees)

Office manager

Balkantel  Ltd.



Master degree in HR management, New Bulgarian University, Sofia


Master degree in Telecommunications,Technical University, Sofia


Technical school of fine mechanics and optics, Lomonosov, Sofia

Cources and trainings


Business process description and optimization;


Insight seminars,


„Management incubator“,The Business institute;


HR management ,System1BC(;


“NLP for HR managers”, NLP institute (;


BIP & ASK personality tests, OS Bulgaria (;


HR Academy,ODM, former Consulteam:



Professional working proficiency;

Computer skills:

Windows, app: Open office, MS Office, ERP: Work Box, Google drive; ARIS;


Active listening, Being aware of others' behavior, excellent organization and time management skills, team spirit;


Traveling, latino dancing, tennis, reading;