Silvy Tanielian

  • Sofia Bulgaria
Silvy Tanielian

Human resources' professional experienced in Telco&IT, plays a major role in team and business development. Knowledge and practice in: recruitment&selection; on-boarding of new employees; job descriptions, restructuring, re-engineering; compensation and benefits process management; internal communications; people motivation counselling ; performance system design and implementation training and people development programs, job fairs, team buildings and company events organization; personal files administration; Excellent communication and negotiation skills, personal motivation based on team members support and development. 

Work History

Work History
Jul 2011 - Present

Head of HR department

Neterra Ltd. (telecom operator 125+ employees),,,

Responsible for the following business process:

Recruitment & Selection

  • development of job requirements, advertisements and sourcing strategies, interviews, reference and background checks, negotiation and preparation of job proposals, etc.;

  • active sourcing via different channels in order to identify talents and top-performers within the industry and attract them in the company;

  • manage and coordinate all communication with candidates and the hiring teams;

  • identifying the best people for the job;

  • actively seek, propose and implement strategies in order to improve the recruitment process;

Employer branding

  • develop the employer branding, job fair participation;

Internal communication

  • provide the organizational culture, Code of Ethics and internal rules;

  • serve as a link between management and employees by handling questions and helping resolve work-related problems;

  • team building and company events design and organization;

Training and development

  • analyze training needs to develop new training programs or modify and improve existing programs;

  • design, plan, organize the training programs for employees;
  • evaluate the effectiveness of the training programs, providing recommendations for improvement.

Job performance evaluation

  • design, organize and improve the employee job performance evaluation process;

Carrier development and training

  • plan and conduct new employee orientation to foster positive attitude;
  • support staff development processes;

Compensations & Benefits

  • manage the compensation process and make salary recommendations, based on industry salary trends;

  • benefits administration and providing recommendations for new benefits;

Jun 2005 - Jun 2011

Procurement specialist, Regulatory issues, HR&Administration

Neterra Ltd. (45-110 employees)
May 1999 - May 2005

Project coordinator and office manager

Neterra Ltd. (5-45 employees)
1999 - 1999

Office manager

Balkantel  Ltd.


2012 - 2014

Master degree in HR management, New Bulgarian University, Sofia

1994 - 1999

Master degree in Telecommunications,Technical University, Sofia

1989 - 1994

Technical school of fine mechanics and optics, Lomonosov, Sofia

Cources and trainings

2011 - 2013

Insight seminars,

2013 - 2013

Business process description and optimization;

2012 - 2012

HR management ,System1BC(;

2012 - 2012

„Management incubator“,The Business institute;

2012 - 2012

BIP & ASK personality tests, OS Bulgaria (;

2012 - 2012

“NLP for HR managers”, NLP institute (;

2005 - 2005

HR Academy,ODM, former Consulteam:




Professional working proficiency;

Computer skills:

Windows, app: Open office, MS Office, ERP: Work Box, Google drive; ARIS;


Active listening, Being aware of others' behavior, excellent organization and time management skills, team spirit;


Traveling, latino dancing, tennis, reading;