Senior Technical Consultant - Fleet Management Technic
Managing all services in accordance with contractual terms(maintenance, tire management, fuel management, roadside assistance, vehicle parts, vignette, etc.).
Maintaining permanent communication with service providers and customers.
Preapproving the service orders according to the specific contractual conditions and according to the recommendations of the car manufacturer.
Checking of invoices and updating the customer database files according to the expenses.
Checking of supplier invoices, following up on erroneous extra charges and their corrections archiving all documents received from the suppliers and double checking the entries made in the database.
Proactive management of customer relations and immediate response according to specific situations.