Silvan Virgilio E. Kitma

  • Quezon City
Silvan Virgilio E. Kitma

Training and Development Officer

Objective

To obtain a job in the field of Training and Development.

Work History

Work History
Aug 2015 - Apr 2016

Training and Development Officer

Illuminati Technique
  • Analysing current operations and identifying areas in need of improvement
  • Creating programs aiming to enhance team and individual performances of store personnel
  • Managing all recruitment procedures for all departments
  • Recommending designations and assignments of new employees based on screening evaluation
  • Recommending appraisals, promotions, demotions, regularization or termination based on performance evaluation of all store personnel
  • Managing employee relations; investigating any irregularities in working relationships and applying solutions to neutralize each
  • Prepares and conducts monthly training sessions for all sales personnel
Sep 2013 - Jun 2015

Marketing and Events Officer

Fully Booked
  • Planning and executing company events and event partnerships
  • Managing, promoting and maintaining company's event spaces
  • Answering inquiries and booking reservations
  • Receiving and accounting rental sales and event commissions
  • Coordinating and supervising event logistics
Jul 2013 - Sep 2013

Books Specialist

Fully Booked
  • Categorizing, displaying and maintaining store items.
  • Hand-selling and customer service.
Aug 2012 - Sep 2012

Telemarketer and Encoder

Global Link MP Events
  • Conducts telemarketing, sales pitching to promote the company's upcoming events
  • Updates the company's database from collected client information
Jun 2008 - Mar 2010

Volunteer

Enrique Zobel Foundation
  • Facilitating in socio-civic projects and events such as distributing relief goods, book reading and themed fairs
  • Leading of volunteer team in conceptualizing and preparing event needs such as decorations, booths and activities

Education

Education
2008 - 2013

Bachelor of Science in Architecture

Adamson University

Member, United Architects Students Auxillary

2004 - 2008

High School Diploma

Our Lady of Mt. Carmel School

Leadership Awardee

Service Awardee

Choir member of the year

NCAE recogintion

Extra Curricular

Skills

Skills

Sales and Marketing

Acquired extensive training in sales from hand selling to hard selling

Wide knowledge of the Philippine market such as market segragation, influences and strategies

Employee Relations

Experienced in personnel management, interviews, interogations, corrective strategies and measures

Knowledge in Architecture

Trained in architectural drawings, vernacular and theories

Computer Literacy

Practiced in using computer programs such as Microsoft Office

Language

Fluent in oral and written English

Music

Playing musical instruments (voice, guitar, keyboards and drums), song writing and musical arrangements

Trainings and Seminars

Fierra de Manila Salesmanship Training, December 2015
Makati City, Manila
A research-based training on the complete sales process, strategies and techniques set for the present Philippine market

Elements National Singing Songwriting Camp, November 2014

Dumaguete City, Negros Oriental
A five-day gathering of aspiring / professional singers and songwriters to learn, collaborate, interact and create music

Handselling and Customer Service Training, December 2015
Bonifacio Global City, Taguig City
A three-day interactive training on retail sales and client relations managment