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Summary

Communication and Change Strategist

 Give me two weeks, and I will diagnose your communication needs to reshape your strategy and address key audiences with effective processes, while performing best communication and change practices. 

 I offer an innovative management perspective by dealing promotional vs. restrictive processes to customize and drive change. I also have practical skills and knowledge to help you enhance relations by creating confident and trustful environments that transforms your business in a successful climate. 

As a Senior Consultant I offer the following programs:

Communication Strategy Platform (policy, processes, impact measurement)

Sponsoring Management                                                                                                         

Change Assessments

Work experience

Sep 2006May 2008

Change Management Consultant

Synapsis Colombia Ltda.

Leading Change Management Methodology in different IT projects solutions for the utilities industry:

  • Upgrade SAP software at Bogota Enterprise Aqueductand Drains system (EAAB), A leading company of utilities in Colombia.
  • CRM (Customer Relationship Management) software successful implementation in CODENSA S.A.; A leading company of utilities in the electric system in Colombia.
  • ERP (Enterprise Resource Planning) software implementation in ENACAL (Nicaraguan Enterprise Aqueduct and Drains national system)

Accomplishments:83% satisfaction for change management activities, editing information about change process, producing endomarketing activities to position change, trainning coordination, designing and executing team building workshops and conflict management

Apr 2004Mar 2006

Director of Corporate Communications

Pontifician Javeriana University
  • Designed communication strategy to liaise with key audiences (94% efficiency in Communicational processes)
  • Edited corporate dossier and producing institutional media for internal and external audiences (90% credibility and outstanding perception among audiences
  • Enhanced institutional image through marketing communication (increased free press in 150%; City campaign innovation)
Mar 1999Apr 2004

Director of Corporate Communications

Harinera del Valle
  • Designed successful communication strategy for change management programs during SAP and ISO 9002 implementations(93% satisfaction evaluated by 300 users)
  • Designed communication strategy aiming organizational goals (98% efficiency; 98% credibility and outstanding perception among audiences)
  • Enhanced branding and awareness by free press incidence in sponsorship management with Colombian Skating Team (increased 400% investment by publicity strategy)

Education

Jan 2004Dec 2004

Diploma

CIDEM, Rosario University
Apr 1995Dec 1996

Masters- Graduate Program

Autonoma de Occidente University
Jan 1986Jun 1991

Bachelor of Arts

Valle University, Communications School