Work experience

Work experience

Sr. Program Manager-Application Development

Apr 2009 - Present
Sr. Program Manager-Application Development Clients: DaVita, Healthcare Partners, Tata Consultancy Services Offshore Project Management|. NET development| BPM Development| PMO/Contract Management| Requirements Management| Mobile Dev/QA| EHR| CPOE| HIPAA| Surescripts Currently managing application support for 4 applications through Agile-SCRUM Methodology. Currently leading a 3 month, strategic BPM initiative on IBM and Pega 7 platform help Enterprise Architecture group to choose the appropriate next generation BPM platform Currently managing requirements, application development and quality for a clinical research project Successfully managed rewrite and launch of TCS' first EHR(Med Mantra) in just 11 months. Managed over 7 new.NET application development projects in the last 5 years Managed the sure script certification for the first ePrescription solution DaVita. Managed over 10 projects in last 5 years with minimum budget of $250K to maximum budget of $2.5M on a fixed price basis Established requirement management process to establish traceability across Top team, Quality Center and TFS Responsible for developing proposals for strategic initiatives involving pricing, governance and contracting. Responsible for reviewing high-level deliverables across projects; maintain 6-12 month roadmap and resource utilization plans.


Jul 2007 - Mar 2009
Microsoft's Services
Manager-IT Clients: Microsoft, Ericsson, BT-Openreach, Tata Communications Knowledge Management| IT Network Infrastructure| Consulting| User Experience Increased knowledge creation by over 150% in just 8 months for Microsoft Dynamics application support group to decrease support call volumes by 50% and reduce ticket resolution time Provided consulting Desk initiative on knowledge management as a key user Managed a global infrastructure transformation project worth $4M involving commissioning and decommissioning of network infrastructure in 16 Countries. Recommended usability strategy for BT Openreach portal to increase its outreach and decrease support call volumes by 25%

Assistant Manager

Mar 2005 - Jun 2007
TATA Consultancy Services-Bid
Assistant Manager-IT Office, Transportation, Government