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To use my past experience in hospitality towards my futures strengths in business, in hope of gaining the opportunity to achieve a managerial position.


My initial education as well as exposure towards dealing with clients while in the hospitality field has prepared me to deal with managing employees in a comfortable yet fast paced environment. I will soon graduate with a Business degree and aim towards a more managerial position. Although my experience is limited, I do not give up easily and strive only towards the best, doing whatever it takes to get the job done. I will show commitment and passion in whatever I do, and in any section that I lack, I will make up with determination.

Work experience

Jan 2013Present


Layang Layang
  • Manage money for both dine-in and take-out orders
  • Performed cashier duties, answered customer questions, and assisted customers with product selection along with served and hosted guest
  • Organize and seat guests in a timely fashion
  • Worked in a fast paced environment with a high turnover rate per night
Jan 2010Jan 2011

Front Office Associate

G Hotel Penang
  • Assist guests in checking in to their rooms
  • Handle phone calls, taking reservations while answering any possible questions
  • Provide excellent customer service even under stress
  • Received training while honing and refining customer service skills



Sep 2012Present

A.A Business Administration Transfer Degree

De Anza College
  • Maintained an average GPA of 3.7
Mar 2007Mar 2010

A.A in Hospitality Management

KDU College Penang
  • Course focusing on hospitality and tourism in the hotel related industry
  • Training provided with mock-up studio sets as well as field training

Relevant courses: Front Office Operations & Management, Introduction to Accounting, Introduction to Human Resources Management, Eco Hospitality


Attended 1 quarter of a C++ class
Adobe Photoshop
1 year of experience following a workshop tutorial
Microsoft Office
Word, Excel, Powerpoint, Outlook
Second language, strong command in both speech and writing
Mother tongue, excel in both speaking and writing