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Work experience

2016-10Present

Customer service rep

Marketlink

Promotion department; finding the best package Ava for recent customers

2014-052015-06

Reservationist

Starwood

Making reservations for different brands nationwide 

2015-072015-09

Monitoring Representative

Protection 1
Monitoring Representative Wichita, KS- Responsibilities Monitored alarm systems for different residence and business accounts. Providing accurate timing in responding to alarms received. reservationist
2013-012013-06

Customer Service Rep/sales Rep

Convergys

Customer Service Rep/Sales Rep Wichita, KS- Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. Resolved customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Explained products or services and prices, and answer questions from customers.

2007-082009-04

Customer Service Representative

KGB
Customer Service Representative KGB Wichita, KS- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information Customer Service(Casheir)
2007-022007-08

Cashier

McDonalds

Education

20142015

Marinello Schools of Beauty
20112012

Wichita Area Technical College
20062008

High school diploma

Wichita

Skills

Wpm

Typing 40 wpm

Windows 8

Able to navigate through multiple screens