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Work experience

3rd Nov 201530th June, 2017

Executive - Info Centre

Veena World Hospitality Pvt Ltd

Responsiblity: 

• Handling toll free calls for domestic and international holiday package related enquiries.

• Giving information to guests related to group tours for domestic as well as international.

Additional Responsibility:

I was a Team Captain, where I had a team of 8 employees under me, and my responsibilities were:

• Keeping team's attendance roster.

• Team's attendance and leaves approval.

• If any new product is launched, any guidelines/explications needs to be given then taking team's QCM (Quick Corner Meetings) weekly / monthly whenever required.

• Taking team's feedback related to packages / website received from the guest and forward it to our team incharge.

 

20th June, 201331st Oct, 2015

Jr - Consultant 

Travnet  Tourism Services pvt ltd. 

EXPERIENCE: ·

  •  Handling hotel bookings and preparing travel packages.
  •  Handling direct client calls for assistance and queries.
  •  Following up with clients for their feedback.


Languages known

  • English
  • Hindi
  • Marathi

Education

2013Present

Diploma in tourism 

Garware Institute of Career Education and Development, Mumbai University.

ADDITIONAL:

  • Received Higher Secondary Certificate in February 2011
  • Completing graduation through Indira Gandhi College of Arts and Commerce.

Personal information 

  • Age: 23
  • Date Of Birth: 9/Nov/1993 
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried 
  • No health issues