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Summary

Highly motivated social worker with experience in working with health and mental health with a particular interest in youth and adolescent development

Work experience

Feb 2011Present

Social Services Director

Westbury Health & Rehabilitation
  • Plan, Develop, organize, implement, evaluate, and direct the social services programs for skilled nursing facility
  • Participate in community and discharge planning related to the interests of the needs of residents/families
  • Review facility complaints and grievances and submit written reports concerning investigation and resolution
  • Assess and make referrals for home health care services, hospice referrals, and other community resources suitable to the medical and psychosocial needs of the residents
Jun 2010Feb 2011

Administrative Assistant

Hebron World Church
  • Answer all incoming calls to and direct to the recipient to the appropriate department
  • Maintain and coordinate church calendar of upcoming events
Nov 2009Mar 2010

Quality Assurance Specialist/utilization Manager

Attachment & Bonding Center
  • Perform internal audits of case management files to ensure records are in accordance with state guidelines
  • Notify management of quality/compliance trends, Intensive Family Intervention (IFI) & Core service failures, and provide feedback towards developing a service plan to ensure quality records
  • Conduct monthly staffing between collaborative agencies to monitor quality of service and handle customer service related issues
Apr 2009Oct 2009

Family Consultant

IMPACT
  • Provide case management services for children/families in state foster care
  • Provide support to foster parents, including assistance with transporting children in foster care to and from appointments, attending medical appointments, and gathering information from other mental health professionals
  • Trained prospective foster parents on policies and procedures towards becoming a licensed resource parent for children in foster care
May 2007Apr 2009

Case Manager, Field Practice Advisor

Henry County Department of Family & Children Services
  • Trained new hires on all job related policies, procedures, and case management
  • Conduct/facilitate family team meetings
  • Develop case plans specific to individual families

Education

Aug 2012May 2015

M.S.W.

Clark Atlanta University
Aug 2003May 2007

B.S.W.

University of Georgia

Skills

group home administration
management
FOSTER CARE
Skilled Nursing Facility
Family