Download PDF

Shubham Jain

SALESFORCE CONSULTANT

Career Objective

Experienced Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Salesforce.com Development, CRM Implementation, Lightning framework. Hands on experience of Salesforce solutions as  Marketing cloud, FIeld Service lightning, NGOC, Cornerstone for Salesforce etc. Strong consulting professional with a Bachelor of Technology (B.Tech.) focused in Computer Science.

Resume Summary

Highly-skilled, Young, energetic and result oriented salesforce techno functional consultant bringing  3.9 years in Salesforce  consulting and development.  
ADM – 201, Platform Developer 1, App Builder and Sales Cloud Certified.

Work History

Mar 2018Present

Salesforce Consultant

PricewaterhouseCoopers, India
  • Managing team of 5 people and building S&ME Solutions for PWC US.
  • Awarded as "Debutant of the Year" in Salesforce practice. 
  • Working on Marketing to Sales to Service to Field Service solutions complete lifecycle.
  • Working on Field Service Lightening implementation. 
  • Hands on experience of Steelbrick CPQ and Marketing Cloud.
  • Working on Lightning Sales cloud implementation for an Australian client.  
  • Worked on Single Sign On between Azure and Salesforce also worked on outlook integration with Salesforce. 
  • Performed pre sales activity which for few clients which includes demo creation to presentation. 
  • Working on generic solution designing  for customer in collaboration with Pwc US. 
  • Worked on Lightning Community Builder. Partner community setup and Customer community setup.
Nov 2015 Mar 2018

Salesforce Consultant

Appirio a Wipro Company

  • Cleared Salesforce Platform Developer 1, App Builder and ADMIN 201, Sales Cloud  certifications in very short span of time.
  • Worked for different different project of Salesforce for multiple clients around the world at the same time. 
  • Managed two projects at the same time and I was the only developer for all the development, configuration and deployment
  • Followed Agile methodology of software development to deliver high quality solution in real time. 
  • Lightning Development experience.
  • Built, tested and deployed scalable, highly available and modular software products.
  • Worked on Complex products as Field Service Lightning, NGOC, Map Anything, Cornerstone for Salesforce.
Jan 2015Nov 2015

Trainee Software Developer

Infoobjects Inc.

Worked within a team of highly motivated software engineers to deliver solutions to specific technical problems. Deeply involved in the designing, implementing and maintaining of software to support various client’s products and services.

Certifications

  • ADM – 201 Certified
  • PD1 Certified
  • App Builder Certified
  • Sales Cloud

Education

Jul 2011Jun 2015

B.Tech in Computer Science

Maharishi Arvind Instt. of Engg & Tech , Jaipur 

University : Rajasthan Technical University , Kota 

Result :- 70.0 % 

Jul 2010Jun 2011

Senior Secondary 

Rajasthan Board of Secondary Education

Result :- 83.08

Jul 2008Jun 2009

Secondary

Rajasthan Board of Secondary Education

Result :- 84.67

Technical Skills

  • Sound knowledge of Apex.
  • Good knowledge of Lightning Component, Lightning Apps, Visualforce page.
  • Hands on Experience of Field Service Lightning, Map anything, Salesforce CPQ, Marketing Cloud.  
  • Working experience of Salesforce Lightning Community builder.
  • Programming Languages Java, C, C++, Object oriented programming skills.
  • Experience in SFDC development using Apex classesTriggersVisual force,  Force.comIDE,  SOQL.
  • Code optimization with governor limits of Salesforce.
  • SFDC Customised Reports and Dashboards.
  • Sound knowledge of Data export and import using Dataloader tool.
  • Basic knowledge of Lightening Components.
  • Strong knowledge of Objects, Validation Rules, Workflows, profiles, page layouts.
  • Working knowledge of Process Builder and Flows.
  • Working experience of Cornerstone for Salesforce (CFS), NGOC managed package.
  • Deployment using ANT and Change Set.
  • Knowledge of Force.com development, administration, configuration, customisation, CRM, implementation.
  • Client side scripting – JavaScript, Angular JS.
  • Mark up languages – HTML, XML, CSS.
  • Working knowledge of AJAX for interactive web content.
  • Working knowledge of JSP, Servlets, Mysql, MongoDB.
  • Working knowledge of spring and Hibernate.

Project Experience

Project Title

SunCorp PRM Project,  Australia

Customer

Suncorp Group 

Description

Suncorp is One of Australia's Largest Financial Services Brands Offering Home and Motor Insurance, Banking, Life Insurance, and Superannuation.

Role & Responsibility

  • Role:Consultant 
  • Responsibility: 
    • Working for Sales cloud implementation in Lightning framework . 
    • Analysis of Complex requirement and design the appropriate solution.
    • Worked on SSO and integration with Microsoft Azure.
    • Worked on Partner community portal.
    • Support the testing team during the System Test phase (ST)
    • Development using apex classes, visualforce pages, apex triggers, batch classes, process builders etc.
    • Deployment using ANT and changeset in different different environment. 
    • Used Agile methodology for development.

Solution Environment

Salesforce.com platform,  Apex, Data Loader, HTML, Jquery, Validation Rules, Workflows, Process builder, Azure, Community

Team size

6

Project Title

Planned Parenthood Federation of America (PPFA) - SFDC CRM Implementation Project 

Customer

Planned Parenthood Federation of America (PPFA)

Description

Planned Parenthood is a trusted health care provider, an informed educator, a passionate advocate, and a global partner helping similar organizations around the world. Planned Parenthood delivers vital reproductive health care, sex education, and information to millions of women, men, and young people worldwide

Role & Responsibility

  • Role: Developer
  • Responsibility: 
    • Customise functionality related to NGOC managed package. 
    • Analysis of Complex requirement and design the appropriate solution.
    • Performance optimisation.
    • Support the testing team during the System Test phase (ST)
    • Development using apex classes, visualforce pages, apex triggers, batch classes, process builders etc.
    • Deployment using ANT and changeset in different different environment. 
    • Resolve the open issues timely.
    • Used Agile methodology for development.

Solution Environment

Salesforce.com platform, Visual Force(Pages, Components & Controllers), Apex, Data Loader, HTML, Jquery, Validation Rules, Workflows, Triggers, NGOC Managed package

Team size

8

Project Title

Comdata - Add Merchants Dept to SFDC-Project 

Customer

Comdata

Description

Comdata is a leading provider of fleet management and B2B payment solutions. As the largest fuel card provider and second largest commercial issuer of MasterCard in North America, we offer one of the most comprehensive suites of payment solutions on the market.

Role & Responsibility

  • Role: Developer
  • Responsibility:  
    • Analysis of Complex requirement and design the appropriate solution.
    • Implemented Salesforce CPQ.
    • Only developer to manage all tasks related to development, configuration and deployment.
    • Communicate with onshore team BA for the requirement gathering and design the solutions.
    • Created Survey app using Apex classes and Visualforce.
    • Performance optimisation.
    • Development using apex classes, visualforce pages, apex triggers, batch classes, process builders etc.
    • Deployment using ANT and changeset in different different environment. 
    • Used Agile methodology for development.

Solution Environment

Salesforce.com platform, Visual Force(Pages, Components & Controllers), Apex, Data Loader, HTML, Jquery, Validation Rules, Workflows, Triggers.

Dev Team size

1

Project Title

Cornerstone for Salesforce Development-Project

Customer

Leukemia & Lymphoma Society(LLS)

Description

 Leukemia & Lymphoma Society is the world's largest voluntary health organization dedicated to funding blood cancer research, education and patient services. LLS's mission is to cure leukemia, lymphoma, Hodgkin's disease and myeloma, and to improve the quality of life of patients and their families.

Role & Responsibility

  • Role: CFS Developer
  • Responsibility: 
    •  Worked on the customisation of Cornerstone for Salesforce(CFS) managed package.
    • Created utility to auto activate the User as a CFS user and assign them different different learning objects.  
    • Analysis of Complex requirement and design the appropriate solution.
    • Only developer to manage all tasks related to development, configuration and deployment.
    • Communicate with onshore team BA for the requirement gathering and design the solutions.
    • Development using apex classes, visualforce pages, apex triggers, batch classes, process builders etc.
    • Support the testing team during the System Test phase (ST)
    • Deployment using ANT and changeset in different different environment. 
    • Used Agile methodology for development.

Solution Environment

Salesforce.com platform, Visual Force(Pages, Components & Controllers), Apex, Data Loader, HTML, Jquery, Validation Rules, Workflows, Triggers, CFS Managed package

Dev Team size

2

Project Title

PayPal US - BC Portal-Project

(Project Type: Express) 

Customer

PayPal US 

Description

PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.

Role & Responsibility

  • Role: Developer
  • Responsibility: 
    • Analysis of Complex requirement and design the appropriate solution.
    • Performance optimisation.
    • Very timely delivered solution due to express type project.
    • Development using apex classes, visualforce pages, apex triggers, batch classes, process builders etc.
    • Deployment using ANT and changeset in different different environment. 
    • Support the testing team during the System Test phase (ST).
    • Used Agile methodology for development.

Solution Environment

Salesforce.com platform, Visual Force(Pages, Components & Controllers), Apex, Data Loader, HTML, Jquery, Validation Rules, Workflows, Triggers.

Team size

3

Project Title

Car Trawler - Service Cloud Project

Customer

Car Trawler

Description

CarTrawler is the world's leading B2B travel technology platform. We build high-yield partnerships for travel businesses such as airlines, online travel agents and accommodation providers by connecting their customers with car rental, private transfers and rail connections all over the world.

Role & Responsibility

  • Role: Developer
  • Responsibility: 
    • Worked on Sales cloud. 
    • Analysis of Complex requirement and design the appropriate solution.
    • Performance optimisation.
    • Support the testing team during the System Test phase (ST)
    • Development using apex classes, visualforce pages, apex triggers, batch classes, process builders etc.
    • Deployment using ANT and changeset in different different environment. 
    • Implemented Case Management system using Salesforce service cloud.
    • Created complex workflows, validation rules, assignment rules and triggers.
    • Used Agile methodology for development.

Solution Environment

Salesforce.com platform, Visual Force(Pages, Components & Controllers), Apex, Data Loader, HTML, Jquery, Validation Rules, Workflows, Triggers.

Team size

4

Project Title

Certain

Customer

Certain

Description

Certain delivers the leading enterprise Event Automation platform to personalise event experiences and provide meaningful connections that accelerate business. Certain integrates with marketing automation and CRM systems to help move prospects through the buying cycle faster; and the Certain Event Success Hub includes industry partners that extend event automation capabilities. Our Lead Intelligence adds event-level interactions to not only track what attendees are doing, but also understand their actual interests in order to drive more personalized lead nurturing and effective sales follow-up.

Role & Responsibility

  • Role: Developer
  • Responsibility: 
    • Enhanced the features of existing application according to client requirements. 
    • Analysis of Complex requirement and design the appropriate solution.
    • Performed regression and system-level testing to verify software quality and function before it was released.
    • Support the testing team during the System Test phase (ST)

Solution Environment

JSP, Java , Spring, Hibernate ,XML, HTML, MongoDB, JS, CSS,

Angular JS.

Team size

8



Personal Skills

  • Good Communication Skills.
  • Ability to work independently with minimum supervision in a team environment.
  • Good Interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies
  • Performance and scalability optimization.
  • Exceptional time management.
  • Highly motivated Team player.
  • Excellent Troubleshooting and debugging skills.
  • Problem solving skills.

Declaration

I hereby declare that information provided above is true and complete to the best of my knowledge.

Shubham Jain

[email protected]