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RSA Archer Administrator Development, RSA Archer Administrator Support, CA Agile Rally, Service Now, Server Handling, GRC Practice


Seeking a growth oriented career with an organization of repute, providing a
challenging environment and ample opportunities to learn, perform and
contribute to its profitability and growth.

Work History

Aug - 2015Present

Senior Analyst

HCL Technologies
  • Responsible for the development, administration and support of the RSA Archer Platform - including screen design, data fields, calculations, workflows, integrations, etc.
  • Participate in process flow analysis and process redesign
  • Participate in prototyping activities in real-time with the clients to configure the RSA Archer platform to meet client business needs
  • Worked with business/technical partners to determine and translate business requirements into technology/functional solutions
  • Produce a detailed functional design document and effort estimation for Proposal to match clients requirements/expectations
  • Responsible for day-to-day Archer POC, Demo, Client Archer design, development, testing, deployment and problem solving.
  • Guide and Mentor Archer Team Members


May 2010Jun 2011


Rajasthan Board of Secondary Education


May 2008Jun 2009


Rajasthan Board of Secondary Education

Project Details


RSA Archer Developer

Insurance Company
  • Successfully enabled Globalization in multiple languages for multiple modules
  • Worked on mail merge template development with conditional layout formatting, enabling data exports through multiple cross referenced applications
  • Adhered to Agile Process structure
  • Worked on development of core solutions Enterprise Management and Policy Management
  • Worked on end to end development including data feeds, calculations, globalization and mail merge for Business Continuity management.

IT GRC Practice 

HCL  Technologies
  • Following best industry practices to develop and execute the Archer frameworks.

Work Summary

Have good knowledge about the following Archer Development functionalities:

Access Control: Manage users, groups & LDAP.

Application Development: Application configurations - having in depth knowledge of Data Driven Events, Calculations ; sub-forms; creating, installing & managing packages.

Integration: Configuring different Data feeds, Data Imports.

Globalization: Globalization of multiple Modules for three different languages: Spanish, Japanese and Portuguese.

Master Report Listing: have in depth knowledge of Mail Merge functionality.

Notifications: Worked on Notification template and letterheads, managing subscription notification, managing scheduled report distributions, On-Demand notifications, XML notifications & Admin notifications.

Training & awareness: Setting up campaign for user awareness and trainings.

Workspace & Dashboards: Workspaces, Dashboard & Different kinds of I-views.

Archer Installation: Have theoretical knowledge of server, database and instance installation.

Have good knowledge of following Archer Support functionalities:

RSA Control panel: Working on RSA control panel for resolving various Archer instance related issues.

Service Now: Good knowledge on Service Now functionalities.

Sonic: Was in core testing team for Sonic(new version of Service Now) from HCL

Tickets: worked on Various Access, Data & Enhancement related tickets and Incidents.

Reporting: Have worked in providing monthly & weekly reports and providing resource utilisation status to the clients via different kinds of reporting.

Technical Skills

Archer 6.x
Archer 5.x
CA Agile 

HTML, SQL, MS Office

Personal skills

  • Team player
  • Good analysing skills
  • Diligent and determined
  • Ready to take new technical challenges.
  • Positive attitude and self motivated.
  • Quick learner

Personal details

Father’s Name : Mr. Brijendra Kumar Sharma

Date of Birth : 13-Aug-1995

Marital Status : Unmarried

Nationality : Indian

Language Proficiency : Hindi, English

Permanent Address : 48 - B, Aravali Vihar Colony, Vaishali Nagar, Ajmer (305001)


 I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Shruti Sharma