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RSA Archer Administrator Development, RSA Archer Administrator Support, CA Agile Rally, Service Now, Server Handling, GRC Practice


Seeking a growth oriented career with an organization of repute, providing a
challenging environment and ample opportunities to learn, perform and
contribute to its profitability and growth.

Work History

Aug - 2015Present

Senior Analyst

HCL Technologies
  • Responsible for the development, administration and support of the RSA Archer Platform - including screen design, data fields, calculations, workflows, integrations, etc.
  • Participate in process flow analysis and process redesign
  • Participate in prototyping activities in real-time with the clients to configure the RSA Archer platform to meet client business needs
  • Worked with business/technical partners to determine and translate business requirements into technology/functional solutions
  • Produce a detailed functional design document and effort estimation for Proposal to match clients requirements/expectations
  • Responsible for day-to-day Archer POC, Demo, Client Archer design, development, testing, deployment and problem solving.
  • Guide and Mentor Archer Team Members


May 2010Jun 2011


Rajasthan Board of Secondary Education
May 2008Jun 2009


Rajasthan Board of Secondary Education

Project Details


RSA Archer Developer

Insurance Company
  • Successfully enabled Globalization in multiple languages for multiple modules
  • Worked on mail merge template development with conditional layout formatting, enabling data exports through multiple cross referenced applications
  • Adhered to Agile Process structure
  • Worked on development of core solutions Enterprise Management and Policy Management

IT GRC Practice 

HCL  Technologies
  • Following best industry practices to develop and execute the Archer frameworks.

RSA ARCHER Developer

Medical Company

Worked on end to end development including data feeds, calculations, globalization and mail merge for Business Continuity management.

Work Summary

Have good knowledge about the following Archer Development functionalities:
Access Control: Manage users, groups & LDAP.
Application Development: Application configurations - having in depth knowledge of Data Driven
Events, Calculations ; sub-forms; creating, installing & managing packages.
Integration: Configuring different Datafeeds, Data Imports & Integrating Archer with other tools.
Globalization: Globalization of multiple Modules.

Master Report Listing: have in depth knowledge of Mail Merge functionality

Notifications: Worked on Notification template and letterheads, managing subscription notification,

managing scheduled report distributions, On-Demand notifications, XML notifications & Admin
Training & awareness: Setting up campaign for user awareness and trainings.
Workspace & Dashboards: Workspaces, Dashboard & Different kinds of I-views.

Have good knowledge of following Archer Support functionalities:

RSA Control panel: Working on RSA control panel for resolving various Archer instance related issues.
Service Now: Good knowledge on Service Now functionalities.
Sonic: Was in core testing team for Sonic(new version of Service Now) from HCL
Tickets: worked on Various Access, Data & Enhancement related tickets and Incidents.
Reporting: Have worked in providing monthly & weekly reports and providing resource
utilisation status to the clients via different kinds of reporting.

Technical Skills

Archer 6.x
Archer 5.x
CA Agile 

HTML, SQL, MS Office

Personal skills

  • Team player.
  • Go Getter.
  • Ready to take new technical challenges.
  • Positive attitude and self motivated.

Personal details

Father’s Name : Mr. Brijendra Kumar Sharma
Date of Birth : 13-Aug-1995
Marital Status : Unmarried
Nationality : Indian
Language Proficiency : Hindi, English
Permanent Address : 48 - B, Aravali Vihar Colony, Vaishali Nagar, Ajmer (305001)


 I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Shruti Sharma