I began working for Intelliteach in March, 2016. I have two Microsoft Certifications and am working on the full MOS Expert Cert. I am currently assigned to Team 3 handling overflow for Dedicated teams as well as our standing firms. I am currently employed with Intelliteach.
From March 2012 until July 2012 I worked as Assistant Manager and Primary Bartender for Trinity Lounge and Night Club in Durham, NC. This required me to take inventory of our supplies and provide order lists to our wine rep and to our GM for liquor and mixers. I also was in charge of opening and closing the bar whenever the GM requested it of me. I am a trained mixologist and enjoy the pace of a busy bar, which garnered us many clients and return business for the atmosphere and attitude provided both in and behind the bar. I also worked with the GM to manage bands and provide a good working relationship with any acts we booked to insure their willingness to perform in our venue again.
From May 2011 until September 2011 I worked for Old Dominion Freight Lines as a Rating Clerk. My job duties required me to understand contract language and apply specific protocols to certain bills of lading depending on the contract under which they fell. I rated and audited bills of lading for shipments worth hundreds of thousands of dollars and ensured that they would be charged the proper rate as per contractual understanding.
From February 2010 through Jan 2012 I acted as a bartender for several private events in various settings including country clubs, conventions, art openings, and private parties in homes.
From August 2010 to May 2011 I worked for Sears Holdings, INC. as a sales consultant in their home theater and electronics department. I managed financing, billing information, and high pressure sales on multi-thousand dollar systems and managed their installation scheduling. I also was responsible for taking customer information and following up on their satisfaction with their experience and the product itself.
Then from January through December of 2008, I worked with Master's Security Systems, INC. installing home and commercial networks, cable lines, home theatres, whole house audio, and security systems. I am more than familiar with the tools and protocol used to install these systems as well as the proper safety measures and building codes that need to be followed. I am an efficient worker and interact well with both clients and co-workers. I am skilled in customer data security and entry of that secure information into our database for invoicing and records-keeping purposes. I was also, as an installation technician, responsible for making suggestions to the customer based on their needs and as a result indirectly responsible for additional sales.
Prior to that I worked for Carolina Computers as their Outside Sales Director, salesperson and repair technician. I am familiar with most major operating systems including some Linux. I am well versed in both hardware repair and software troubleshooting. I am also a capable salesperson with a good attitude and a very effective sales mentality. I recorded new lead information and current customer information as well as sales records for invoicing and shipping. I also managed the company's CRM software and kept it up to date with proper notation on client needs.
In addition to these periods of employment, I have also been doing freelance computer repair and have my own clientelle list that I have accumulated and who have used me for repeat business.