Interests

Dance, Theater, Movies, Travel, Cardio kickboxing, Spinning, Camping, History, and Beer/Food pairings

Summary

* Forward-thinking Relationship Manager who builds collaborative environments in strong matrix organizations, relying upon 8 years of Fortune 500 project planning and implementation experience.* Insightful problem solver quickly assessing a situation and applying strong decision-making skills with 14 years of experience in strategic planning and project execution.* Industrious and innovative Program/Project Manager who designed, produced, and created a myriad of documentation to establish PMO procedures and new standards.* Talented communicator who effectively presents vision, perspective, or position to a targeted audience which includes commercial banks, U.S. Government agencies, and universities.

Strong Core Competencies in:

* Agile Management * Needs Assessment * Business Development * Team Leadership/Motivation * Strategic Planning * Cost/Benefit Analysis * Training/Development * Budgeting * Market Analysis

Technology Profile:

MS Office (Word, Excel, PowerPoint), MS Project Plan, MS Windows 7, MS Visio, MS Visual Studio, MS SharePoint, Version One

Languages

Spanish and Italian

Work History

Work History
2011 - Present

Technical Advisor

TaoStrategix LLC
  • Served as an independent advisor to start-ups in business analysis.
  • Applied strategies and tools of user experience design to optimize the usability and value of clients’ online enterprises.
  • Performed role of User Advocate, seeking to better understand users' goals and unmet needs.
  • Aug 2011 - Present

    Business Systems Analyst IV

    Navy Federal Credit Union
    *Manage cross-functional teams and apply skill in business operational analysis for mobile applications (Android, iPhone, iPad, Blackberry, etc.)*Translate business requirements into techncial solutions for mobile and online channels*Monitor performance of systems to ensure continued efficiency.*Serve as liaison and subject matter expert regarding business functions and systems.
    Aug 2011 - Present

    Business Systems Analyst IV

    Navy Federal Credit Union
    • Elicit, structure and document requirements for technical solutions covering online and mobile banking services.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
    • Use modeling techniques to create business architecture baseline.<o:p></o:p>
    • Build consensus to develop, validate and finalize solution requirements and quality standards in business requirements documents. <o:p></o:p>
    • Serve as liaison and subject matter expert regarding business functions and systems. <o:p></o:p>
    Aug 2011 - Present

    Business Systems Analyst IV

    Navy Federal Credit Union
    • Elicit, structure and document requirements for technical solutions covering online and mobile banking services.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
    • Use modeling techniques to create business architecture baseline.<o:p></o:p>
    • Build consensus to develop, validate and finalize solution requirements and quality standards in business requirements documents. <o:p></o:p>
    • Serve as liaison and subject matter expert regarding business functions and systems. <o:p></o:p>
    Aug 2011 - Present

    Business Systems Analyst IV

    Navy Federal Credit Union
    • Elicit, structure and document requirements for technical solutions covering online and mobile banking services.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
    • Use modeling techniques to create business architecture baseline.<o:p></o:p>
    • Build consensus to develop, validate and finalize solution requirements and quality standards in business requirements documents. <o:p></o:p>
    • Serve as liaison and subject matter expert regarding business functions and systems. <o:p></o:p>
    Aug 2011 - Present

    Business Systems Analyst IV

    Navy Federal Credit Union
    • Elicit, structure and document requirements for technical solutions covering online and mobile banking services.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
    • Use modeling techniques to create business architecture baseline.<o:p></o:p>
    • Build consensus to develop, validate and finalize solution requirements and quality standards in business requirements documents. <o:p></o:p>
    • Serve as liaison and subject matter expert regarding business functions and systems. <o:p></o:p>
    Aug 2011 - Present

    Business Systems Analyst IV

    Navy Federal Credit Union
    • Elicit, structure and document requirements for technical solutions covering online and mobile banking services.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
    • Use modeling techniques to create business architecture baseline.<o:p></o:p>
    • Build consensus to develop, validate and finalize solution requirements and quality standards in business requirements documents. <o:p></o:p>
    • Serve as liaison and subject matter expert regarding business functions and systems. <o:p></o:p>
    2009 - 2010

    Management Consultant, PMP

    Apprio, Inc.
    • Served as functional manager for design support and product features of an automated financial management system addressing budget formulation, execution, and monitoring needs of the U.S. Department of Health and Human Services.
    • Composed a system requirements document utilized by Budget and Finance Teams on current processes, process maps, and process requirements to oversee funding of federal government programs.
    • Designed dashboards that became corporate templates, enabling quick analysis and information management needed to make decisions.
    2004 - 2009

    Manager, Higher Education and Project Manager, Education

    USA TODAY
    • Wrote, presented, and launched business plan for Community College Readership Program, which led to the sale of 15 programs and included success planning, industry analysis, and operations planning.
    • Produced and published 10 collegiate case studies per year via strong team and processes management.
    • Oversaw and assisted sales progress, contributing to goal of readership programs at 500 colleges and universities nationwide.
    • Trained Account Managers nationwide to speak with university professors, administrators, and student leaders regarding how news and real-world information can be used in academics, career preparation, interview preparation, and character development.
    • Delivered literacy program by managing resource schedules, production processes, and QA procedures for a team of educators, designers, and programmers in order to complete 15-22 simultaneous projects per academic year.  Efforts generated over $500K in annual revenue.
    2000 - 2004

    Product/Project Manager, IT and Business Development

    USATODAY.com
    • Assisted business and IT executives in creation of a PMO to provide leadership and standards in portfolio management, program management, and project management.
    • Established PMO standards for projects to dovetail with business objectives, delivering ROI on-time and within budget; executed using risk mitigation protocols.
    • Designed and implemented best practices, policies, and procedures to transition IT from a chaotic, reactive environment to one that was proactive and productive.  o Established recruitment standards for PMO project managers, including skills in leadership, analysis, communication, and financial management.  o Aligned processes to launch and evaluate products and projects, emphasizing effective and efficient interfaces among corporate partners, IT, marketing, editorial, and website users.
    • Created business plans for highly successful Travel section, including pro forma statements, financial projections, and market research showcasing product differentiation.
    1999 - 2000

    Financial Analyst

    BIA Financial Network
    • Performed fair market valuations and guideline company analyses to help telecommunications and media companies obtain funding.
    • Selected as management’s sole host for newly recruited college graduates based on personal characteristics, experience, and background, to inspire emulation.
    • Directed project team to assess performance of Hewlett Packard (HP) equipment, traveling extensively to Mexico, Brazil, and Argentina. Based upon product’s performance tests, HP took steps to sell equipment in Latin American nations.
    1995 - 1998

    Director, Financial Services Sector Programs

    Caribbean/Central American Action
    • Interfaced with executives from international and development banks to increase financial flows to the region, mobilize domestic resources, and strengthen indigenous capital markets.
    • Conducted initial evaluation for funding of Caribbean Basin projects, averaging $10M of financing over a 3-year period.
    • Produced recommendation papers for 1996 Trade Ministerial in Colombia and 1997 Trade Ministerial in Brazil, regarding regional financial sector development in services, investment, and infrastructure.

    Education

    Education
    May 1994 - Present

    MASTER OF BUSINESS ADMINISTRATION

    THUNDERBIRD, American Graduate School of International Management
    May 1991

    BACHELOR OF SCIENCE

    Honors Program

    Certifications

    Certifications
    Aug 1993 - Present

    Certificate of Spanish Fluency

    Minerva Escuela de Espanol
    Apr 2010 - Present

    Certificate of Completion

    Project Management Institute
    Apr 2011 - Present

    Earned Value Project Management

    Project Auditors LLC
    Apr 2012 - Present

    Associate's Certificate in Business Analysis

    ESI and The George Washington University
    Apr 2012 - Present

    Associate's Certificate in Business Analysis

    ESI and The George Washington University
    Jun 2009 - Jun 2015

    Project Managment Professional (PMP)

    Project Management Institute
    Apr 2011 - Apr 2013

    Certified Scrum Master

    Scrum Alliance, Inc.