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Work experience

Nov 20042015

Consular Officer

Embassy of Canada, Tel Aviv, Israel

Provide consular services to Canadians abroad.
Examine and process passport and proof of citizenship application.
Provide information and service to clients by phone, e-mail, mail and in person.
Assist Canadians in distress.

Feb 2002Dec 2003

Chargeback Representative

Leumi Card, Ramat Gan, Israel

Responsible for reduction of monetary damage to the company.
Make decisions and process refunds for visa clients.
Provide service to the company's customer representatives and private card holders.

Jul 2001Jan 2002

Ground Attendant

Ben Gurion Airport, Tel Aviv, Israel

Provide information, guidance and assistance to passengers who are coming in and out of the airport.

Nov 1998May 2001

Customer Service Representative

CIBC, Montreal, Canada

Serving customers and helping them with their everyday banking transactions.
Managing the treasury.


Attestation of Business Administration

Vanier College, Montreal, Canada

Management, human resources, accounting, taxation, client service.

High school diploma

Ecole secondaire Emile Legault, Montreal, Canada



CIC's proof of citizenship rules and regulations

Examine and process proof of citizenship applications according to CIC's rules and regulations.

Passport Canada's rules and regulations

Examine and process passport applications according to the passport manual.

English, French and Hebrew

Speak, read and write.

Office 2000

Word and Excel.

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I am a team player and posses excellent interpersonal skills.

I am very professional and work well under pressure.

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