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Work experience

Oct 2013Jun 2014

Sap Abap Developer

Swiss IT-Factory International Ltd
| | Pristina, Republic of Kosovo SAP ABAP Developer Analyzed and designed business requirements ABAP programming (OO, Reports, Transactions, SAP Scripts and other objects) Maintained and optimized existing programs and interfaces Managed data uploaded and other interfaces Created and kept the documentation up to date
Sep 2013Feb 2014


American University of Kosovo(A.U. K.)
TRAINING AND CERTIFICATES: SAP-ABAP Programming Training| | Zurich, Switzerland SAP-ABAP Programming Training| Prishtina, Kosovo|
Sep 2012Oct 2013

Website Administrator

Kosovo Chamber of Commerce|
| Pristina, Republic of Kosovo Website Administrator Installed and upgraded website system tools Established Web system specifications by analyzing access, information, and security requirements Planned and supervised web development and designed system infrastructure
Dec 2010Dec 2012

Help Desk Specialist

American University of Kosovo(A.U. K.)
| | Pristina, Republic of Kosovo IT Helpdesk Provided technical assistance and support for issues related to computer systems, software, and hardware Resolved technical problems with Local Area Networks(LAN) and Wide Area Networks(WAN) Ran diagnostic programs to repair computer issues Trained users(students and faculty staff) on using computer software Analyzed and identifying trends in issue reporting and devising preventative solutions KEY SKILLS: SQL, MySQL, SAP ABAP, Java, XML, Small-to-Medium Computer Networks LANGUAGE SKILLS: Fluent English and Albanian
Feb 2012Aug 2012

Research Assistant

Pristina, Republic of Kosovo American University of Kosovo(A.U. K.)
Center for Energy and Natural Resources | | Research Assistant Designed & conducted surveys in Energy and Natural Resources Processed and analyzed data and exported results to a database using SPSS




Rochester Institute of Technology


American University of Kosovo A.U