Consolidated Invoice Customer Coordinator
Customer Business Solutions/Customer Invoice Services
An invoicing, accounts receivable/payable service acting as a single face to the customer.
Consolidated Invoice Customer Coordinator - Analyze financial reports to assist in identifying billing issues, monitoring open items, preparing statements, conducting research and reviewing price lists.
Conduct comprehensive analyses in Excel and SAP to determine percentages of clearing documents in order to prevent billing lapses and utilize the VLOOKUP function to cross-reference data and compile updated information for the administrator
Generated a revenue increase of nearly 12% due to proficient collection practices for a multi-million dollar customer
Gained knowledge of Six Sigma methodologies by presenting ideas to the Leadership Team as part of an exception management team assembled to make recommendationsfor increasing currency by 10%, achieving 50% reduction in defects in manual processing, with potential for the collection of $3.6K in revenue per year
Exceeded the company’s goals and objectives by nearly 6% for collection of revenue
Administer ongoing support to analysts on issues affecting payments
Skillfully manage existing customer relationships, improve and define processes, and review customer contracts
Reduced outstanding receivables by 20% in one month
Presented workshop on Microsoft Access to help co-workers increase productivity and reduce response time to the bottlers