Shirley Garrido
PHARMACY TECHNICIAN - SME
- CHULA VISTA, CA
- shirleygarrido@gmail.com
Microsoft Office, Pharmacy Systems InterCom Plus, QS1, IRIS, Data Entry, Electronic Filing, Email, Internet, Typing, Word Processing
Answer Phones, Appointments, Billing, Client Relations, Communication, Coordinate Office Activities, Correspondence, Delivering Mail, Filing,
Front Desk Operations, Office Equipment, Office Supply Inventory, Respond to Inquiries, Routing Phone Calls
Scheduling, Screening and Directing Calls, Shipping, Teamwork, Time Management, Travel Arrangements, Verbal Communication, Welcome Visitors, Written Communication
Proactive vs. Reactive, Flexible/Adaptable, A Good Communicator, Respectful, Quiet, Confidence, Enthusiastic, Open-Minded, Resourceful, Rewarding, Well Educated, Open to Change, Interested in Feedback, Evaluative, Organized, Consistent, Delegates, Initiative
Problem solving ability, Meeting service level agreements, Exceeding Initial Response (IR), Budget management, Team management, Expertise in staff handling, Performance management, Capable of handling escalation staff team of larger numbers, Has previous experience in recruiting and retaining the staff, Has proven track record in escalation management with defined operational procedures for increasing the efficiency of task accomplishment
Patience, Attentiveness, Clear Communication Skills, Knowledge of the Product / Service, Ability to Use "Positive Language", Acting Skills, Time Management, Ability to "Read" Customers, A Calming Presence, Goal Oriented Focus, Ability to Handle Surprises, Persuasion Skills, Tenacity, Closing Ability, Willingness to Learn
Provide medication and other health products to patients
Mix intravenous solutions
Count tablets and label bottles
Receive electronic prescriptions from medical offices Handle computer order entry of prescriptions
Receive written prescriptions and requests for patient refills
Verify complete and accurate prescriptions
Stock and inventory prescription and over-the-counter medications