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Work experience


Account Analyst II

AmTrust North America

Chicago, IL Account Analyst II/Staff Accountant Complete monthly and quarterly financial and accounts receivable reports. Accounts receivable, research and reconcile accounting discrepancies, process policy cancellations and reinstatements for accounting related issues, communicate with insureds, agents, and branch office personnel to resolve policy related issues. Manually invoice and collect accounts placed for internal collections and provide detailed monthly reports. Maintain Excel spreadsheets for delinquent accounts referred for legal collection, monitor the progress of the collection efforts, prepare journal entries to write off uncollectable accounts


Sr. Account Representative

CNA Surety
Chicago, IL Sr. Account Representative Primary responsibilities included researching, invoicing, collecting and reconciling delinquent accounts by: Reviewing underwriting files for relevant documentation Accessing court websites to obtain case status or additional documentation Maintain Excel spreadsheets to monitor account status Manually invoiced and collected premiums for all bonds written for their affiliate CNA Insurance

Quality Assurance Analyst

Fireman's Fund Insurance Co
Chicago, IL Quality Assurance Analyst Key areas of responsibility were project driven development and implementation of processes for a variety of compliance related issues, including Underwriting Quality Reviews, Agency Operational Reviews, consumer complaints, and SOX remediation Responsibilities under previous position(Technical Support Specialist) included being a Team Lead for five accounting technicians, accounts receivables, researching and reconciling accounting discrepancies, processing countersignature fees, processing account current reports, interact with agents and field office personnel, and assist with training new staff


Fireman's Fund Insurance Co Fremont Compensation
Chicago, IL Collector Responsibilities included accounts receivable with an emphasis on direct bill insurance; researched and reconciled accounting discrepancies; interacted with insureds, agents, and branch office personnel; and prepared monthly reports include: developed several standardized form letters, created Excel spreadsheets, initiated standards for new direct bill accounting, assisted in identifying potential problems with new computer system, provided recommendations to improve productivity



High level of proficiency including the usage of macros, pivot tables and some visual basic.


Advanced skills with Word, PowerPoint and Outlook. Intermediate skills with Access.


Excellent verbal and written communication abilities.


Aug 2010Aug 2015

BS - Accounting

Purdue University
  • Major area of study: Accounting, GPA 4.0/4.0


Furnished upon request