Sherissa Ramchundra

  • Johannesburg, South Africa
Sherissa Ramchundra

Wordpress Web Designer | Social Media Consultant

Summary

I am a web designer and professional photographer. I’m also passionate about empowering people especially when it comes to using technology for both personal and business use in the best way possible. I aspire to create beautiful, effective websites with clean and simple design.

Specialties: Website design, documentary photography, research, social marketing, networking, resourcing, technology and its possibilities, teaching and empowering people.

Website & Portfolio:  http://www.digitalcreativelab.co

Key Competencies and Achievements

  • Through accurate planning and remaining customer service focussed, established a creative business entity where multi-tasking, prioritising and networking were crucial to the success of the business.
  • Researching solutions to problems using all available resources and keeping up to date with ever-changing technologies in order to better service my customers.
  • My time management and administration skills have been enhanced by working in various industries in an IT capacity with strict Service Level Agreements. Dealing with customers face-to-face in an IT support capacity has helped me to develop strong customer service skills and to prioritise the customer’s needs first.
  • Taking initiative and using logical, systematic thinking assisted in developing training manuals that greatly assisted customers that I was providing IT support to.
  • Using an innate understanding of complexity, I am able to break down complex, complicated processes to simple understandable processes. I am able to sift through large chunks of information, and summarise it to the basic concepts/principles and communicate that to others in a training capacity.
  • I am able to easily adapt to new environments, having worked at various companies with contrasting environments, cultures and processes to each other.
  • Working in the IT industry and running a successful business demands an ability to adapt and to learn quickly.

Skills and Expertise

Web Design, Documentary Photography, Social Media Marketing & Strategy, Wordpress Website Design, Apple Mac OS X, Image Editing, Blogging, SEO, Social Networking, Troubleshooting and Problem Solving, CSS & HTML, Google Apps, Budgeting, Managing Cash Flow, Book-keeping, Joomla, Adobe Illustrator, Adobe CC, Project Management, Mailchimp Newsletter Design, iWorks (Keynote, Numbers, Pages).

Education

Education
2000 - 2003

Bachelor of Commerce degree

University of the Witwatersrand

Majors: Information Systems & Accounting

Work History

Work History
Jun 2009 - Present

Web Designer | Photographer | Consultant

Sherissa R| Digital Creative Lab

Key Achievements Include:

  • Business start-up with little funding.
  • Establishing good business relationships with clients therefore bringing in repeat clients and growing the business through word-of-mouth referrals.
  • Building and setting up an amazing studio space with studio lighting equipment and infinity curve.
  • Working on a South African Tourism campaign – the photos were used for a SA Tourism advert published in Food & Wine Magazine US edition.
  • Developing a strong Internet presence.

Management Responsibilities Include:

  • Managing my own time, creating marketing opportunities and growing the business.
  • Continuing to train myself and expand my skill set.
  • Managing the business cash flow and budget.
  • Managing client’s social media pages and websites.
  • Content management for client sites.

On a Daily and Weekly Basis:

  • Responding to website enquiries.
  • Preparing proposals and estimates based on client’s brief.
  • Following-up on submitted proposals.
  • Networking and word-of-mouth marketing to create new business opportunities.
  • Digital processing of current photography work.
  • Updating business blog and social media sites, Facebook fan pages, Flickr.
  • Photo shoots at the studio and on-location.
  • Printing and delivering orders.

Client List Includes:

BHP Billiton, Samancor Manganese; Rapid Blue; South African Tourism; K2; Have You Heard, SAB Miller; Soul Providers, Scandal; Brainwave Projects; Sci Bono; Moonchild, Sizakele Marutlulle; ABSA; Concurrent Systems; Rainbow Experiential Marketing, Grolsch; Luminet; NBC Holdings, CINPF; Vectorgraphics; Merensky Holdings; Blue Ribbon; World Ventures; International Civil Society Centre; Salvationcafe; X Corp Business Solutions; New Faces New Voices; Barbara Hudson Ceramics; BeClear; Positive Women's Network (PWN); Melpark Primary School; Thebe Ya Bophela Healthcare Administrators; Thebemed Medical Scheme; The Foundation of School Leadership and Management (FSLM); Turnberry; Abbellard; The Hungry Copywriter; Montage

Jan 2010 - Feb 2015

Website Administrator, I.T. Admin

7i Management Consultants (Pty) Ltd
  • Complete redesigning of the client’s website on the WordPress CMS platform.
  • Migrated client from a Microsoft windows environment to an Apple Mac environment.
Feb 2008 - Jan 2009

Desktop Support

BHP Billiton

Desktop Support at (1 year)

  • Desktop Support to VIP clients of Samancor Manganese
May 2007 - Nov 2007

Desktop Support

Marks & Clerk

Desktop Support at (7 months)

  • Provided 1st and 2nd line desktop support
Mar 2007 - May 2007

Business Support Analyst

Norton Rose

Business Support Analyst at (3 months)

  • Provided telephonic, 1st & 2nd line support
Sep 2006 - Dec 2006

Support Analyst

Allen & Overy LLP

Support Analyst at (4 months)

  • Provided telephonic and desktop support to over 2500 employees across the UK
Jul 2006 - Aug 2006

Help Desk Specialist

AQKA
  • Desktop Support Analyst (1 month interim contract position)
Jul 2006 - Aug 2006

Junior Network Support Engineer

Praxis Computing Pty
  • Provided desktop support, troubleshooted hardware and software issues and setup new machines
Apr 2003 - Feb 2005

Support Technician/administrator/trainer

MyMarket.com
  • Support Technician/Administrator/Trainer at (1 year 11 months)

Recommendations

“My business partner and I rely on Sherissa completely for all our digital invitations (I am so technologically challenged I don’t even know if that is the right description!).  She administers our Mailchimp invitations, organised our mailing list, designs the invitations meticulously and sends them when requested.  Sherissa is creative, reliable and incredibly helpful.  She guided us gently into the 21st century and is still doing so. She comes up with ideas for us to grow and promote our business.  I can highly recommend her services.”

Pippa Smith, The Book Revue

 

“We're thrilled with our new website. Sherissa and her team understood the tone and look that we wanted to create and have communicated our message succinctly and professionally.”

Verity Hawarden, was Sherissa's client

 

“Sherissa took very lively and professional pictures at an international conference we organised in Johannesburg November 2013. In addition, she was a highly reliable and professional business partner. I would always work with her again if we needed a photographer in South Africa.”

Helene Wolf, was Sherissa's client

 

“Having worked with Sherissa on numerous client websites, I can strongly recommend her to clients. Her attention to detail and delivering on brief is highly commendable, and her ability to bring together the creative versus required functionality seemingly so effortlessly, delivering a world class offering, cost effectively time and again, is the reason I continue to recommend her to my corporate clients, large or small.”

Michelle Camps Corporate Strategic Consultant

 

“Sherissa was fantastic. She worked well with everyone and provided excellent IT support.”

Emma Sandeman-Allen, Solicitor, Marks & Clerk Solicitors, worked with Sherissa at Marks & Clerk