Sherif Mohamed Osman

Wireless Network Engineer

Work experience

Work experience
Jul 2008 - Present

Senior Wireless Network Specialist

Orange Egypt

Design, implement and troubleshoot wireless network infrastructures to meet client needs.

* Conducts wireless and Wimax site surveys and make corresponding recommendations and changes Based on survey results.

* Performs configuration, implementation of wireless access points, network management Systems and wireless security protocols such as LEAP/PEAP/WPA/AES. *

Utilize wireless protocols and frequencies in the field.

* Install and configure wireless infrastructure hardware and software.

Jan 2007 - Jul 2008

DSL Call Center Representative

Orange Egypt

* Receives incoming calls directly with the customers to figure out the Confronted problems in order to resolve                                                                                    

*Analyzes confronted problem and transfer it to responsible department if needed.

Notifies the supervisor and report to him the escalated issues to minimize Customer downtime

Aug 2006 - Dec 2006

MCSA instructor

Kit Education Center
Dec 2004 - Nov 2005

Technical support specialist


* ADSL & SDSL Establishing and maintenance.

* Troubleshooting networks problems.


Sep 1998 - May 2001

Bachelor of Science and Education

Tanta University


2006 - Present

Microsoft Certified Systems Administrator

2007 - Present

Cisco Certified Network Association          

2006 - Present

Microsoft Certified Professional

2014 - Present

Project Management Professional

  • Received the necessary training and successfully acquired the required level of skill and competence in the techniques of project management at NGC Academy ( 36 hours of attendance )


Computer Skills
  • Microsoft Windows
  • Microsoft Windows Server 2012
  • Microsoft Office ( Word , Outlook , Power Point , Excel )
  • Microsoft CRM.
  • System Center Configuration Manager [ SCCM ]
  • Microsoft Exchange Server and ISA Server 2004.
  • Graphic programs [Photoshop - Corel Draw 10 - FreeHand - Flash].
Interpersonal Skills
  • Customer Service knowledge with great understanding of customer care concept based on real experience with internal and external customers.  
  • Great Leadership skills appeared in leading colleagues and subordinates.
  • Analyzing points of weakness that need development for subordinates.
  • Decision making skills.
  • Troubleshooting problems in a timely manner.
  • Quickly Learn New Technologies .
  • Strong Oral, Written, and Interpersonal Communication