Implementation / Client Success Manager
Perform vital role in high-growth organization in expanding market delivering leading SaaS technology to expanding client base. Develop and execute strategies to implement and drive adoption for Fortune 500 organizations using change management, process evaluation and analysis to increase calculated ROI. Work closely with sales and development teams to foster client partnerships and drive toward company goals while reporting client needs and enhancement requests. Record progress in Salesforce and conduct regular client presentations and facilitate progress discussions.