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Summary

Accomplished leader with record of achievement in health care skills across age groups and specialties combined with success in marketing and public relations. Exemplary independent judgment, excellent patient interactions and critical thinking abilities. Leverages strong technical background to translate complex concepts into real-world benefits coupled with a natural charisma in clarifying and deflating concerns. Efficient in analyzing and integrating complex data to aid the completion of interdisciplinary plans of care. Demonstrates effective communication and collaboration within teams to deliver safe, patient centered care. Consistently empathetic, actively listens and quickly establishes rapport to deliver superior service. Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), Quick-books, Quicken, Lotus 1-2-3, and Internet research and applications.

Work experience

Sep 2014Feb 2016

Marketing Representative

Restore Health

Professional Sales Representative for Restore Health. Formulated and executed sales strategies to drive sales of compound products throughout Georgia for this Pharmacy with over $25,000 in revenue monthly. Called on physicians comprised of dermatologists, plastic surgeons, OB GYNs and other non-core physicians that deliver aesthetic treatments to their patients. Oversaw all aspects of field sales, inside sales, sales training, meetings. 

May 2008Jul 2012

Hospice Consultant

Heavenly Home Care and Hospice

Motivated Hospice Consultant that focused on skilled home healthcare & hospice. I  have a passion for  health care and sales, which makes it much easier to sell and be a team player with the company. Direct sales experience within the skilled home health industry prior to current management role. Focused on strategizing and driving record team results through motivating, giving specific direction, positive enabling, and removing barriers for my team.

Aug 2002Dec 2007

Manager

Pier 1 Imports

Provided support to the store and regional manager at Pier 1 Imports. Demonstrate Activity Model Leadership; create and reinforce a culture of achievement and teamwork. Manage expenses and budget daily in an effort to organize and deploy sales campaigns in keeping with budgetary guidelines. Guided employee's in use of proper time management skills and product education. Influenced the importance of achieving store sales goals. Performed shipping and receiving of merchandise and maintained inventory through ordering stock. Provided superior customer service to increase customer retention.

Nov 2001Jul 2004

Accountant

Bart's Trucking

Managed Bart's Trucking in daily administration of office activities to include processing AP/AR, preparing correspondence / documentation, and managing client records / databases. Interface with clients across the US, ensuring efficient completion of deliveries.  Successfully interacted with clients to generate repeat and referral business. Professionally address client inquiries, providing account information and facilitating collection processes.

May 1999Jul 2002

Office Assistant and Medical Assistant

Dr. Ari-Beth Cohen

Dedicated Office Manager/Medical Assistant, with a broad range of health care skills across age groups and specialties. Performs well in high-pressure, fast-paced environments utilizing exceptional multi-tasking and time management skills while maintaining strong patient advocacy. Outstanding interpersonal and communication skills; superior accuracy in patient history, charting, and other documentation. Ability to utilize patient management skills to enhance quality of life and increase patient satisfaction.

May 19971999

Emergency Room Registrar

Upson Regional Medical Center

Customer Service Obtain and accurately entered correct demographic information for proper registration for insurance verification, billing, and medical records Answering phone calls Patient registration into the ER Patient admit to the hospital

Education

Apr 2011Aug 2015

Associates Degree in Allied Health Science/Orthopaedic Tech

Southern Crescent Technical College


Nov 1997Mar 1997

CNA/Diploma

Southern Crescent Technical College


Aug 1991May 1995

Diploma

Pike County High School