• Peoria, AZ

Shelby Ayala

2016 Resume

Summary

Recently relocated to Peoria, AZ and seeking an entry level opportunity with an organization that will utilize my strong analytical and interpersonal skills. 5 years of sales and customer service experience. Efficient worker without compromising quality with great attention to detail. A self starter and quick learner. Functions well in stressful fast pace environments and able to handle escalated issues with customers.

Skills

  • Interpersonal skills
  •  Self starter and quick learner
  •  Troubleshooting/ Problem Solving
  •  Dependable and punctual
  •  Attention to detail
  •  function well in stressful fast pace environments
  •  Able to follow instructions
  •  Documentation filing
  •  Enjoy working with others
  •  Efficient worker without compromising quality.
  •  Able to handle escalated issues with customers

Work History

Work History

Sales associate

Feb 2016 - Present
Old navy
  • Provide customer service
  • Greet customers
  • Process cash and credit transactions
  • Operate a cash register
  • Answer customer questions
  • Maintain clean and orderly checkout area
  • Process merchandise returns and exchanges
  • Sell products or services
  • Bring clothing and other merchandise from returns to their correct locations on the sales floor
  • Promote new products and additional services
  • Answer phones

Child Care Provider

Jun 2014 - Jan 2016
Olivares family
  • Care for children
  • Prepare/ Cook Meals
  • Housekeeping
  • Take children to appointments
  • Run errands
  • Take children to and from school

Part Time Counter Sales

Aug 2009 - Apr 2014
The Elkhorn Pastry
  • Greet customers
  • Provide customer service
  • Operate a cash register
  • Answer phones
  • Process cash and credit transactions
  •  Clean during and after business hours

Part Time Retail Associate

Oct 2013 - Mar 2014
KOHL’S
  • Provide customer service
  • Greet customers
  • Process cash and credit transactions
  • Operate a cash register
  • Answer customer questions
  • Maintain clean and orderly checkout area
  • Process merchandise returns and exchanges
  • Sell products or services
  • Bring clothing and other merchandise from returns to their correct locations on the sales floor
  • Promote new products and additional services
  • Answer phones

Education

Education

High School Diploma

Sep 2009 - Jun 2013
Elkhorn Area High School


References 

Brock Kaplan
Graphic Designer
Elkhorn, WI 
(262) 745-8773 Cell
Known: 7 years


Greg Kaplan
Owner
The Elkhorn Pastry
Elkhorn, WI
(262) 723-2936 Work
Known: 7 years


Kathy Aranda
Store Manager
KOHLS
Delavan, WI
(262) 374-9890 Cell
Known: 2 years


Angel Rivera
Purchasing Agent
The Westin Kierland Resort & Spa
Pheonix-Scottsdale, Az
(847) 989-5663 Cell
Known: 1 year