Highly-effective Administrative and Facilities Manager with over 15 years of leadership experience in a fast-paced, deadline-oriented environment. Consistently focused on results while exceeding client needs. Strong organizational skills with the ability to work independently and as a team member. Embraces challenge and the opportunity to learn and improve skills. Thrives in a dynamic, creative environment while managing multiple projects simultaneously. Successful track record of leadership initiative within both internal and external communications. Excellent writing, editing, and communication talent.
Administrative/Facilities Manager, 2007-2009
▪Administered daily operations of the Administrative Department for Corporate office organization which consisted of 5 departments.
▪Managed telecommunications in aspects of sales, installations, support of voice and data transmissions and PBX switching technologies.
▪Collaborated with both business vendors and company IT Department to identify requirements and present solutions in configuration, pricing, troubleshooting, maintenance, and support of all communication systems.
▪Involved in performing numerous system upgrades while training department employees for operation and procedures.
▪Supervised receptionist to receive, direct/route incoming calls, and coordinate extensions and terminal listings for company directory.
▪Professionally received and directed all walk-in visitors and appointments.
▪Oversaw proper handling of the incoming and outgoing mail in the support of mailroom including sorting, distribution, and dispatching of incoming, outgoing, and department mail in a timely and accurate manner.
▪Maintained central file system consisting of all files and documents for the organization in the process flow of documents to the Central Repository in retaining important documents for reference and future use.
▪Organized important documents for efficient retrieval; ensured employees knew what documents should be retained, length of their retention, means of storage, and when/how they should be destroyed. Oversaw the deletion of documents no longer necessary for the proper functioning of the organization.
▪Supervised maintenance and repair of 4 facilities within the Lafayette area by assuring preventive maintenance was performed to all building operation issues.
▪Oversaw and coordinated large scale moves and changes including offices with personnel.
▪Ensured proper cleaning of entire building and regularly monitored performance of all maintenance contractors.
▪Administered maintenance of Scanning Department by overseeing the preparation, sorting, scanning, and filing of scannable documents.
▪Implemented mechanisms to ensure continuous improvement including the development and management of administrative policies and procedures.
Administrative/Rebill/Traffic/Publisher Supervisor, 2002-2006
▪Compiled data from company invoices and supporting documents to verify accuracy of billing data and made corrections using calculator, AS400, and Internet.
▪Read computer files to determine prices and discounts, followed invoice and credit memorandums, and recorded data in control records.
▪Contacted terminal staff regarding errors in partial or duplicate payments, prices, and substitutions.
▪Performed varied technical accounting duties for assigned functions such as fund accounting, payroll, budget, and special project accounting.
▪Analyzed and reviewed complex financial data and drew appropriate conclusions, made responsible decisions, and interpreted guidelines, regulations, and policies, using considerable latitude for use of independent judgment.
▪Reviewed financial documents for accuracy and completion, assured accounting practices were consistent with Federal and State laws, and left a clear audit trail.
▪Edited and published 2 company e-magazines quarterly, consisting of 45-60 pages each and with a distribution of 10,000.
Accounting Assistant/Executive Secretary, 1994-2001
▪Maintained financial ledgers, journals, and related documents and performed moderate to complex reconciliations involving a variety of accounts and documents.
▪Provided information to auditors regarding record keeping processes and procedures.
▪Monitored and updated accounts payable figures including status of invoice on AS/400 database.
▪Provided work direction to subordinate staff, assigned, and reviewed work for accuracy and timely completion.
▪Maintained daily schedule for busy executive by screening phone calls and setting appointments.
▪Served as liaison with department managers, senior level staff, bankers, and vendors.
▪Provided high level administrative support by conducting research, preparing statistical reports, handling information requests, and performing all clerical functions.
▪Planned itinerary for travel and prepared expense reports.