Mid Manager, Head Certified Designated Trainer, Assistant Bookkeeper
Red Robin Gourmet Burgers is a chain of casual dining restaurants founded on four core values: Honor, Integrity, Continually Seeking Knowledge and Having Fun.
- Performed supervisory duties including daily guided decision making, team member support, guest interaction, employee interviews, and product quality and safety; assisted in forecasting drivers of inventory and sales.
- Responsible for processing financial transactions including payroll, accounts receivable and bank deposits; processed and maintained personnel files and coordinated/scheduled various training.
- Reconstructed training program which included interviewing, training, evaluating, coaching and transitioning employees. Result: Satisfaction and performance scores improved from 73% to 92% in less than 1 year.