Skills

Skills

BEST PRACTICE

PROBLEM SOLVING

Technical Help Desk

IT Support

Work History

Work History

E-Commerce Executive

Lumina Datamatics Limited
— E-Commerce Executive About 1 year of work experience in the Online Retailing. My foray into Online Retail started with Datamatics eRetail & Publishing Limited in 2013 conceptualizing and creating an end to end ecommerce solution Development(Backend and frontend) Marketing, Business Intelligence and products Cataloging for an online retailer IVG-Stores(www.ivgstores.com) which are the one of the leading and fastest growing Internet Retailers with over 400 online stores. Apart from IVG-Stores, I have also worked for another online retailer such as Wal-Mart(www.walmart.com) which is the one of the world's largest Retailer helping them in data mining and product cataloging which help them to grow their online business and brand their presence in USA. Core Competencies: Proficient with E-commerce Content Management requirements. Catalog development. Production, Maintenance and Quality Assurance. Researching on products.(Collating details of products from internet) Quality analysis of information on product page. Vendor management.(SKUs, Backend pricing, Shipping) Capability of introducing creative and innovative techniques. Excellent logical thinking and problem solving abilities. Catalog Development: Includes normalizing data, content creation and moderation for products, mapping taxonomies to ensure 100% match. Creating product features, Ad-copy, attribution and image enhancement. Guiding online customers by providing appropriate alternatives and offering accessories and related items to the product. Cross-Selling and Up-Selling products.

Software Specialist

eClinicalWorks — present Software Specialist(Technical Account Manager) Core Competencies: Answering calls and assisting customers for their technical issues

Education

Education

University Of Mumbai

B.Sc

U.D University Of Mumbai

Certifications

Certifications