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Master of Education

Areas of Concentration or Major: Instructional Technology


Bachelor or Arts

Areas of Concentration or Major: Creative Writing

Honors:  Magna Cum Laude

              Honors Program Graduate

Work experience

Jan 2008Present

Graduate Research Assistant

University of South Florida

Develop interactive applications to enhance learning as part of a research project at USF. I work with a team of Instructional technology students and professors integrating technology into the learning process to improve reading comprehension among students. For the project, I have developed interactive Flash-like games, created layout-based graphics, written research grant proposals, and worked on peer-reviewed journal articles.

Jun 2006Present

Writing and Technology Tutor

Eckerd College

Instruct a classroom-based tutorial that accompanies the first class students take at Eckerd College. In the tutorial, students learn proper ways to research and document papers, work on improving common grammatical errors, learn how to properly format and draft electronic documents, and learn how to effectively communicate in an academic setting. I also assist students individually, helping them improve papers for their other classes as they work toward their degrees. A major component of the position is supporting non-traditional adult learners, helping them develop confidence in their abilities to earn their degrees. 


Smith, G., Majchrzak, D., Hayes, S., & Drobiz, J. (In Press). Computer games versus

    maps before reading stories: Priming readers' spatial situation models.


Related Experience

Instructional Technologist, Achieve Global, Tampa, FL, 5/2009-8/2010Prepared Achieve Global's face-to-face training products for online delivery. As a contractor, I worked independently from home and met all required deadlines. Converting the modules was a two-step process: 1) formulate a proposal for online delivery and submit for approval, and 2) input all materials into the CMS using XML. During the contract period, I converted eight courses from face-to-face to online format.

Advertising Sales Representative, DEX Media, Denver, CO, 2004-2006Served as a contract employee helping DEX Media achieve yellow page directory advertising sales objectives. As a telecommuter, I was given a book of accounts, a sales new issue objective, and a time frame. During my tenure with DEX, I was a top performer and averaged 125% to budget.

President, Courtroom Visuals, St. Petersburg, FL, 2001-2004Built and managed a graphic design company specializing in the legal field. Managed all aspects of courtroom visualization for attorney clients including video depositions, and trial and mediation exhibits. Managed print marketing strategy for attorney clients including design for web, billboards, magazines, yellow pages, and newspapers. I also assisted clients in web-strategy development and implementation. Further, I managed the business aspects of the company including hiring, terminating, budgeting, and training.

Premise Sales Representative, Verizon, St. Petersburg, FL, 1999-2001Worked with local advertisers to develop and implement a yellow pages advertising strategy. I was responsible for the customer throughout the entire sales process: initial contact through publication. I consistently ranked at the top of the sales rankings and won 2 prestigious Eagle awards, presented to sales personnel who exceeded budgeted goals thirteen pay periods (six months) consecutively.

Conference Presentations

Hayes, S. & Smith, G. (2010, June). Incorporating Games into Books to Improve Spatial Reading. Paperpresented at the Games, Learning, and Society conference in Madison, WI.

Hayes, S. & Jordan, B. (2009, Nov.). Web-Based differentiated instruction for gifted readers in search       of more. Poster presented at the annual meeting of the Florida Educational Researchers Association.


Instructional Technology Student Association - University of South Florida

Member - Phi Kappa Phi Honor Society


Microsoft Sharepoint
Joomla Development
Macromedia Authorware
Adobe Captivate
LMS Applications (Blackboard, Angel, Moodle, etc)
Microsoft Office Suite
Adobe Dreamweaver
Adobe Illustrator
Adobe Flash/ActionScript 3.0
Adobe InDesign
Adobe Photoshop