Shawn Yousif

  • Madison Heights MI

(248) 824-4726


As a Management Information Systems undergrad student attending Oakland University, I intend to extend my experiences and knowledge into the position I apply for.

Work History

Work History
Apr 2012 - Jun 2014

Cashier/customer Service

Micro Center Electronics

Customer Service Representative 

  • Handle merchandise transaction over web orders
  • Take the position of a lead when my superiors are busy
  •  Handle inventory audits, company database updates and I am an excellent team player. 
Jun 2015 - Present


Micro center electronics
  • Assist a wide range of people from business owners, to retired veterans, to young professionals, in navigating the store, using and finding the right product, and understanding store promotions and policies.
Aug 2014 - Present

IT Intern

Faurecia Seatinng
  • Support IT issues and users with shop floor/Manufacturing Execution Systems 
  • Server disk space management
  • Hardware troubleshooting and replacement
  • Support users for MS Office or other PC subjects as a result of escalation of a  Stratos Help Desk system ticket
  • Work with other members of the IT organization to provide solutions to user issues
  • Keep IT management up to date with local and system changes
  • Desktop/Laptop setup and distribution
  • Basic Network Troubleshooting and Support
  • Execute failover/failback of shop floor systems on a periodic basis.
  • Ensure back up of systems is properly working
  • Perform other duties as assigned by the plant leadership and the IT Region Leader
  • Communicate on a daily basis with plant management. Be part of the plant management daily meetings


Sep 2012 - Present

Management Information Systems - Bachelors Degree (In Progress)

oakland university

Current GPA: 3.0

Expected Graduation Date: May 2017

80/128 Credits Currently Towards Degree


  • Articulate with Microsoft Office
  • Made Honor Roll every year of High School and College


Assistant Basketball Coach of Lamphere Varsity Basketball