Hold extensive top level responsibility for day-to-day operations of high volume restaurant location. Manage all aspects of staff including interviewing, hiring, training, advancement, and dismissal. Conduct and oversee audits, sales projects, menu layouts, and cost per guest analyses. Handle profit and loss statements, productivity projections analysis, controllables, budget settings, and comprehensive store condition. Efficiently manage inventory, vendors, security, guest relations, and corporate communication. Build excellent rapport with all staff, guests, and third parties.
- Oversaw net annual sales of $5.7M with minimal turnover, exceeding corporate expectations.
- Established a CSQ (Cleanliness, Service, Quality) rating of 90.0+ for two years in a row.
- Maintained a positive and upbeat staff leading to consistently satisfactory guest experience.
- Advanced the careers of multiple staff members through effective training, leadership, and support.