Shaun A. Dixon

  • Fort Lauderdale , FL
Shaun A. Dixon


Customer Service is #1 

The best way to describe Shaun Dixon. He is a Customer Service and client specialist professional with more than 15 years of inside sales, marketing and telemarketing experience. Proven success in sales training,customer satisfaction and business development. Developed and executed sales and marketing strategies that significantly increased visibility and personally generated sales for every company he's worked for.

Work History

Work History
Apr 2014 - Present

Real Estate Broker

Keller Williams Integrity Real Estate

Denver, CO

Prepare documents such as representation contracts, purchase agreements, closing statements, leases, and deeds. Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions. Conduct quarterly seminars and training sessions for sales agents to improve sales techniques. Advise sellers on how to make homes more appealing to potential buyers increasing average selling prices by 16% from initial appraisals. Evaluate mortgage options helping clients obtain financing at the best rates and terms for my clients.

Nov 2014 - Jun 2015

RVS Operations Analyst II

Wells Fargo

Greenwood Village, CO

This position will be a designated line of business risk officer and as such will be the a point of contact for CMS on operational risk and regulatory compliance matters. The CMS risk officer will be responsible for customizing, implementing and monitoring risk based programs to identify, mitigate and control operational, compliance and financial crimes risk. You are expected to develop and maintain expertise regarding the businesses operational risks, corporate policies and regulatory compliance requirements in addition applicable local, state and federal regulations.

Dec 2011 - Oct 2013

Senior Major Account Executive

Centennial, CO 

As an Account Executive to Trulia I was solely responsible for cultivating and managing business relationships with the Top 10% of real estate agents across the nation. Responsibilities incl. Developing special marketing strategies for real estate professionals that increases Internet exposure and increased buyer/seller leads in their target markets. Agents who advertise on Trulia have more closings and access to their targeted audience by having a dominate Internet presence.

Sep 2011 - Dec 2011

B2B Sales Represenitve

Adzzoo (a google sponsored company)

Denver, CO

Marketing and Advertising I was responsible for all levels of SEO representation, social media integration, client messaging, brand management, and corporate identity. My role was pivotal in driving a strategic web presence and social marketing and sales skills to my clients.

Dec 2010 - Sep 2011


Dish Network

Littleton, CO Sales Representive

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations by studying the type of sales outlet or trade factor.  Focuses sales efforts by studying existing and potential volume of dealers. Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports;  making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Provides historical records by maintaining records on area and customer sales. Contributes to team effort by accomplishing related results as needed. 

May 2007 - Oct 2010

Loan Officer

First Security Lending

Burbank, CA Loan Officer Marketed extensively throughout the community to recruit new clients. Directed regional sales and marketing campaigns in order to drive sales. Developed close and personal relationships with clients to ensure customer loyalty and assure future business and referrals. Ensured the highest levels of customer service and satisfaction.

2006 - 2007

Loan Consultant

World Mortgage Solutions

Orange, CA Loan Consultant Built rapport with customers through effective and precise communication. Managed staff of 6 consumer loan consultants. Managed all concerns and complaints with all clients in my teams portfolio. Personally  interviewed  applicants; analyzing credit information; and closing various types of consumer loans. Analyzed the risks and credit worthiness of accounts with questionable consumers. Negotiated with credit-rating organizations to  improve clients credit rating in order to qualify for a loan. Acted as liaison between the underwriting department and the client.

2004 - 2006

Leasing Agent

Aliso Creek Apartments

Aliso Viejo, CA Leasing Agent Marketed and lease apartments to prospective tenants looking to rent. Conducted site tours by showing the prospect the community grounds, all community amenities,  model units and available units. Responded to telephone inquiries from prospective residents. Followed up with all prospective and current residents.  Maintained prospect,  traffic and leasing data. Followed all company policies and procedures regarding the qualifications, screening and  acceptance of applicants for residency. Prepared all lease related paperwork in an accurate and timely manner for manager approval. 


1996 - 2000


Saddleback College
1992 - 1996

High School Graduate