Shashidhar Buyakar

  • Fairfax US-VA

Certifications

Objective

Seeking a position with a technology company that will allow me to enhance my skills of being a computer engineer and contribute my creativity and hard work towards the success of the company.

Summary

  • Installation of open source operating systems and knowledge of Linux commands and shell scripting like bash, etc
  • Understanding of Apache web server, Mail Servers, NFS, NIS, FTP, SSH, DNS and DHCP.
  • Experience performing administrative tasks such as backing up data using  Windows Server 2003  and use of ftp client to provide data access to the users, and assigning rights/permissions
  • Knowledge  using Routed Protocols: TCP/IP, IPX/SPX, and AppleTalk; and routing Protocols: RIP, IGRP, EIGRP and OSPF .
  • Knowledge of Virtualization softwares such as VMware workstation, VMware ESX, Virtualpc and Virtual box.
  • Experience in installing and configuring MYSQL and  knowledge of PHP, PERL
  • Experience with programming routers and switches, and performing troubleshooting tasks for connectivity, speed, and packet loss issues as a part of curriculum during Master’s in Telecommunications.
  • Knowledge of Microsoft windows operating systems like windows xp, Windows server 2003 and 2008 and experience with Microsoft Office Suite

Work History

Work History
Feb 2008 - Present

Technical Assistant

Accessible Instructional Materials
  • Maintenance of several windows workstations and LAN environment.
  • Troubleshoot various issues installation of software, performing  updates, updating the anti-virus program
  • Performing back up of all user data
  • Installation/Assembling of various hardware devices
  • Mapping of network drives on workstations
  • Maintenance of ftp server and user creation to give access to  the server.
Jun 2010 - Present

Telecom Support Analyst

CRSoftware, LLC
  • Installed Centos and created user logins, administering the system performance and monitoring user activities
  • Building and configuring Centos Linux using Kick Start server as required f or the project.
  • Remote administration of the Centos and Windows, observe system functioning to verify correct operations using SSH, Symantec PCAnywhere, VNC viewer.
  • Perform RAID configurations on the Servers based on 3ware and HP smart Array controller.
  • Reviewing system log files f or errors. Setting up cron jobs f or backups and monitoring processes.
  • Refer major hardware or software problems or defective products to vendors or technicians f or service.
  • Configuring distributed file systems and administering NFS server and NFS clients and editing auto-mounting mapping as per system / user requirements.
  • Install Centos operating system on HP DL370 G6 series server and deploy dialogic hardware, software, or peripheral equipment, following design or installation specifications.
  • Answer customer inquiries regarding Dialer Server software or hardware operation to resolve problems.
  • Maintain records of daily issues and remedial actions taken, or installation activities on Sugar CRM interface.
  • Oversee the daily performance of Dialer Servers based on Centos and Windows 2000 operating systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Jan 2010 - Jun 2010

Junior Helpdesk Technician

Inforelay Online Systems
  • Handling support tickets i.e., Kayako e-support and telephone calls for shared web hosting service and act as first line of contact.
  • Monitoring Nagios system and acknowledge automated service alerts.
  • Assist users in cPanel with quota issues of the accounts.
  • Manage rights on shared servers through Web host manager (WHM)
  • Used Cacti network graphing system to see bandwidth usage and datatransfer depending on time.
  • Create user accounts and set passwords for users , basic software/OS modifications, handling of spam and other abuse complaints.
  • Use dig to see DNS entries and modify TXT,A, PTR, CNAME, NS entries. Update reverse dns entries on request.
  • Tracking of inventory, assisting with off ice organization, tracking software licensing, assisting with customer service issues and other assorted tasks
  • Installation of server operating systems such as Windows server 2003 and Linux servers like Red hat and Centos editions.
Dec 2006 - Aug 2007

IT Trainee

Institute of Electronic Governance
  • Installation of Linux Server and Desktop edition
  • Running cron jobs for regular maintenance
  • Installation and Maintenance of Apache Web Server
  • Maintenance of User and Group Permission levels
  • Perform remote monitoring of server/system health and status
  • Web design using HTML, CSS, PHP, JavaScript and XML

Education

Education
Aug 2007 - Dec 2009

Graduate

George Mason University
Coursework:

Voice over IP, Digital Communication, TCP/IP,BGP, IGP,Modern Telecommunications.

Skills

Skills

Technical Skills

Operating Systems   : Linux, UNIX, Windows 98/NT/XP, Mac OS X Server Technologies: Microsoft Windows Server 2008, Microsoft Active Directory, Apache server, IIS Languages                : C, C++. Web Development    : HTML, CSS, JavaScript, PHP, XML Databases                 : MSSQL, MySQL Other Applications    : Microsoft Office, Adobe Photoshop, Dreamweaver CS3