Sharvan Mooneesawmy

Sharvan Mooneesawmy

Work History

Work History

Assistant Director

Relais de Clamart

RDS Relais de Clamart is a 2* ApartHotel situated in the outskirts of Paris, with 52 Studios/rooms. Duties were; Managing Front Office activities-Check in/Check out; Billing; Reservations; Guest Relations; Managing a Front Office Team of 4 persons; Health and Safety Procedures within the Hotel; Managing the Housekeeping and Stocks-Hiring and Training employees. Looking after the Maintenance Aspect of the Hotel; Managing the web Reservations (different extranets used). Follow up on Client Satisfaction and complaints. Maximisation of Hotel Revenue with the use of Yield Technique Analysis-Set up of the Yield Technique Analysis tools.

Mar 2013 - Jun 2013

Business Development Officer

State Bank of Mauritius

Second largest bank in Mauritius since nearly 40 years. I was posted in the Business Development Unit which is a sub-unit of the Marketing & Communications Department, following duties are: Mystery shopping, Review of the fees & charges exercise 2013, Preparation of Training for Sales Staff and Branch Managers and various Market Research undertaken.

Sep 2011 - Nov 2011

Assistant Yield Manager

La Generale D'Hotellerie

LGH is a Hotel Consulting/Advisory company; as part of my work I was responsible for the Yield and Pricing Strategies to be set for hotels in my portfolio like Bombaron Group (Reims, France). My duties were to deal with reservations of the hotels in the portfolio; monitor the rate parity; responsible for their various extranets rates uploading; social media advertising/marketing for the various exhibitions of LGH.

Oct 2010 - Feb 2011

Front Office Management Trainee

Progress Hotel

Internship in the Front Office Department mainly Reception and also in Food and Beverages outlets like Bar, Banquets and Breakfast. Position held as Trainee Receptionist. Duties consisted of check-in/out; cash counts; attending guest requests; telephone operator and assisting wherever needed in the daily functioning of the Front Office. 

Nov 2009 - Jan 2010

Housekeeping Management Trainee

Maradiva Villas Resort & Spa

Internship in the housekeeping department where posts occupied were villa's attendant (1 month) and Laundry attendant (2 months).Assisted the Laundry Manager and Executive Housekeeper whereby needed. I also acquired thorough knowledge of laundry operations and villa supervisor.

Education

Education
Feb 2010 - Jul 2011

Master Degree/ MBA

Vatel International Business School

MA/MBA in International Hotel and Tourism Management at Institut Vatel, Nimes, France. 

Final year Dissertation on how to boost Tourism in Brussels during weekends.

Mar 2011 - Jul 2011

Diploma in Tourism

University of Perpignan

MA/MBA in International Hotel and Tourism Management at Institut Vatel, Nimes, France.

Aug 2006 - Jul 2009

Bachelor Degree in Hospitality and Tourism Management

University of Technology Mauritius

Awarded Bsc (Hons) Tourism & Hospitality Management with Second Class First Division Honours from the University of Technology, Mauritius.

Final Year Dissertation on Customer Satisfaction of a Four Star Hotel.

Skills

Skills

Social Media

Proficient with major social media networks such as : Linkedin, facebook, Twitter, Pinterest, Viadeo, Google +, Vine , Instagram, Picasa, Flicker, Foursquare,

Computer Skills

Proficient with Microsoft Windows, Google, Social Media, fully conversant with Microsoft Office 2010-Ms Word, Excel, PowerPoint and Outlook as well as Internet Applications. Previous experience and knowledge of SPSS. Proficient with Availpro and IDS like Booking, Expedia, Rates to go, Cityzen Booking, Choice, Transhotel and Interhotel.    

Adaptability

Ability to work in Different countries-Mauritius, Belgium and France- I adapt well to the country and mix with the local cultures.

Accounting skills

Perfect Bilingual English and French

English-Fluent both written&spoken French-Fluent both written&spoken Creole-Fluent spoken(Mother Tongue) Italian-Basic knowledge  

Revenue Management

Objective

Quality in everything I do.

Summary

A hospitality graduate currently looking for challenges.

Interest

Internet Technology; Music ; Cinema; Gymming; Jogging; Swimming; Wildlife ; Restaurants; Cooking ; Fine Food and Pastries ; Travelling; Discovering new cultures; Documentaries; General Knowledge.