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Senior HR professional with 20 years solid HR experience which includes developing and managing HR functions.  A highly self-motivated individual with excellent organisational and communication skills.  Able to manage, influence and interact with all levels of senior management to achieve desired business results.  Interested in furthering a career that will allow an increased use of technical skills and knowledge gained through further education and employment experiences.

Work History

July 2017Present

Head of Human Resources EVP 

Gatehouse Bank Plc
  • Client population; 50 employees in the UK office 
  • 2 direct reports, reporting directly to CEO
  • Direct contributor as part of the Executive Committee and Remuneration and Nominations Committee 
  • Autonomy for the HR function
Feb 2017 July 2017

Head of Human Resources, VP

Habib Bank Zurich Plc
  • Client population: 130 employees in the UK over 8 branches, matrix reporting structure with business travel. 
  • 4 direct reports.
  • Autonomy for the day to day running of the HR function including HR strategy and the formulation of employee systems and strategies appropriate to  corporate goals, whilst ensuring best practice adherence.  
  • Contributor as part of the Executive Committee and periodic attendance at Board Meetings.
  • Researching and ensuring compliance with the regulatory Remuneration Code and documenting process for due diligence. 

Key Projects: Remuneration Code, Senior Manager and Certification Regime, Code of Conduct Regime - Responsible for implementation.

May 2016Dec 2016

HR Lead, Director (Interim)

Tandem Bank Ltd (Fintech Bank)
  • Stand alone role
  • Deciding HR strategy for the Bank with Deputy CEO
  • Establishing the HR function for Tandem from grass roots level
  • Implementing Senior Managers Regime and Certification Regime, 
  • HR Process Design, Mapping and Analysis (Recruitment,  HR Admin, HR systems)
  • Compensation and Benefits planning  (framework from end to end)
  • Discipline and Grievance handling
  • Assessment Centres - Design and implementation
  • HR Administration duties 

Jan 2016 - April 2016

Career Break

Whilst recovering from surgery

Apr 2008Dec 2015

Head of Human Resources, VP

OCBC, London Office (Commercial and Private Banking)
  • Client population: 63 employees in the UK Office, 27,000 globally, matrix reporting structure with business travel. 
  • 4 direct reports in London, including Receptionist.
  • Autonomy for the day to day running of the HR function including HR strategy and the formulation of employee systems and strategies appropriate to  corporate goals, whilst ensuring best practice adherence.  
  • Direct contributor to strategy and policy through designated seat on the Senior Management Committee advising the managers of implications of decisions including legal and/or regulatory requirements.  
  • Additional seats held on:  Operational Risk Committee and Remuneration Committee.
  • Responsibility for control risk assessment implementation into HR and advising Group HR Head of adherence.
  • Researching and ensuring compliance with the regulatory Remuneration Code and documenting process for due diligence. 
  • Attending FCA visits and providing updates within the meeting of OCBC's compliance with HR related regulatory activities.  

Key Projects: Remuneration Code, Senior Manager and Certification Regime, Code of Conduct Regime - Responsible for the planning, implementation and management of these items with Head Office and local Compliance Department. Leadership Training, Employee Engagement Improvements.  Leadership Training planning.  Redundancy planning.  TUPE transfer of ING Asia to OCBC. Implementation of MA programme into London Office, HR Systems implementation, Payroll provider changes, procurement management.  Compensation Statements.  Cultural Awareness Training.  Online Performance Management tool.

Mar 2007Apr 2008

Outsourced HR Consultant for SME

Xchanging, Business Processes organisation
  • Client population: 130 employees over 3 organisations.
  • Outsourced arrangement providing a full HR service to 3 SME organisations (VideoArts, Illium Insurance & Tokio Marine Global Re-Insurance).  
  • Stand alone HR position reporting to the Account Manager within Xchanging and the Company Secretary of each SME, with the ability to hot desk as required.  
  • Full HR services position which included providing training on legal updates to managers, policy formation and implementation as well as expatriation management.  
  • Required to compose business proposals which required the authorisation of senior management for process or employee well being improvements.  
  • HR budget responsibilities for recruitment and learning and development.

Key Projects:

Restructure of benefit offering for 2 organisation in order to become an employer of choice.  TUPE transfer of TMG to Ace Insurance.

Nov 2006Mar 2007

Career Break - Travel

Jul 2004Nov 2006

HR Generalist

KBC Financial Products (subsidiary of KBC Bank NV)
  •  Client Population:  300 in  UK (620 between NY, HK and UK).
  • Team of 3 , Reporting into the Director of Human Resources.  
  • Full Generalist HR duties following the employee life cycle including induction planning and execution, policy formation and associated training, graduate recruitment and Health & Safety responsibilities.
  • Business partnering with international locations escalating significant issues to HR Manager for guidance.
  • Relationship building with all levels of management within the organisation and across the regions to ensure data integrity and meet business performance metrics regarding data quality.

Key Projects: Create and implement formal induction programme, Graduate Recruitment, Designed and implemented a recruitment website, Benefit reforms.

Oct 2001Jul 2004

HR Advisor 

JP Morgan Chase Investment Bank

Client population 18,000 employees in EMEA Region, 13,000 in UK.

HR Advisor:

  • Role allocated following re-structure of HR to the shared services business model. Senior HR Advisor  on the AskHR helpline and drop in centre .  
  • Aligned to IB and Employee Relations advisors for London and Bournemouth, reporting directly into Area VP.  
  • Supervising 11 AskHR operatives who were each aligned to a business area.
  • Providing management support, updating policies and provide MIS monthly to IB and Employee Relations teams regarding patterns of calls taken, suggesting training interventions for business leaders in the IB concerning HR policy and employment relations matters.

EMEA HR Data Team Leader:

  • Responsible for the leadership and management of 12 Data Specialists based in the UK managing HR data for the EMEA region within the Bank Peoplesoft system.  
  • Developing effective business partnerships with key department clients and similar departments across the region and the US to deliver a seamless service and suggest improvements in processes and practices as well as complaint resolution.  
  • Liaising with Senior business Heads within the Bank resolving queries and providing information on MI with emphasis on cost centre allocations and other processing problems.  
  • Regularly meeting business managers to plan projects and agree timelines concerning system changes/cost centre changes or large data migration projects following TUPE transfers or general business changes.  
  • Travel to some regional locations to provide training regarding PeopleSoft enhancements, namely Paris, Milan and Geneva.

Key projects: Payroll Outsourcing project, Future Excellence Organisational Re-structure, IBM TUPE Transfer Project, CSC Integration Project, implementation of FSA/SFA compliance rules (Criminal record checks), Expatriate changes in hiring Recruitment enhancement project, EMEA cost centre restructure project.

Oct 2000Sep 2001

Senior HR Administrator - Fixed Term Contract

ABN AMRO Investment Bank

Client Population: 8,000 employees in the UK.

  • Providing supervisory support to a team of 5 HR Administrators.

Key Projects:

PeopleSoft Upgrade implementation.

Jun 2000Oct 2000

Administration Officer

  • Client Population: 80 employees.
  • SME firm, digital TV
May 1999May 2000

Human Resources Assistant

IBM UK Limited (formerly MAS)
  • Client Population: 400 employees. BMS (ERP Services) firm. 
Nov 1997May 1999

Human Resources Administrator & Press Officer (Part-time Positions)

Barkers Ltd (House of Fraser Stores)
  • Client population 450 employees



MSc Human Resources Development

Acacia Learning CIPD designate path

4  units to complete


Postgraduate Diploma in Personnel Development

Westminster University

CIPD relevant training to sublime the degree qualification.


Honours Degree in HRM and Marketing (with CIPD)

North London University

Joint Award


BTEC  First, National and Higher Diplomas in Business and Finance

South Thames College and London Guildhall

Includes an NVQ level 2


Strong Knowledge of UK and Singaporean Employment practices.   Policy Development.  Benefits and Reward.   Business Consulting.  Performance Evaluation.  Compliance Reporting.  Business Process identification and Auditing.  Payroll Systems. HR Systems.  Change Management.  Strong time management.  Team player.  Proven track record of reliability and responsibility.


Recipient of 3 New Horizon Awards for Project Leadership, Redundancy handling and Innovation.