Sharon D'souza

Competent Leader and Professional Trainer in Airline Passenger Revenue Accounting

Work experience

Work experience
Jul 2014 - Present

Revenue Accounts Officer

Mercator Solutions FZE-Dubai- UAE

Revenue Accounts Officer - Currently Heading Fly Dubai Passenger and Cargo Revenue Accounting .

Mar 2010 - Jun 2014

Revenue Accounts Officer

Emirates Group UAE

Revenue Accounts Officer-headed Cyprus Airways Interline and Fare Audit Team for Passenger.Also headed Air Tanzania Revenue Accounts Team

Sep 2003 - Feb 2010

Revenue Accounts Supervisor

Emirates Group UAE

Revenue Accounts Supervisor -worked for brands like Olympic Airways, South African Airways,Virgin Nigeria, Air Tanzania.

Sep 2002 - Sep 2003

Revenue Accounts Assistant

Emirates Group UAE

Revenue Accounts Assistant for from In the Emirates Group-worked for Brands like Emirates, Olympic Airways, SouthAfrican Airways, Virgin Nigeria, Air Tanzania.

Jan 1998 - Sep 2002

Team Head

Team Head British Airways(India)

Team Head for British Airways Non-Sampling and Non Travel Passenger uplift section in Mumbai

Apr 1997 - Dec 1997

Accountant and Ticketing


Accountant and Ticket Counter staff for Ahura Travels in Mumbai


Aug 2008 - Apr 2011


Jun 1995 - Mar 1996


S.I.E.S-Mumbai University

Awards & Achievements

  • Managed the Implementation of the entire Cargo process in Cyprus Airways Bureau.
  • Heading the Training Project in Revenue Accounts successfully for past ten years. Also conducted Training Projects for external clients of Emirates Group-mercator.
  • Najm Award winner for Leading, Organizing and imparting high quality Proration Training-2010.
  • Merit Award Certified – For assisting in completing before schedule- the South African Revenue Accounting Project -2006.
  • Mabrook Award winner for tracking and recovering Tax liabilities from AMADEUS (Global Distribution System) in airline industry-2005.


  • Emirates Project Management Course (2014)
  • IATA Passenger Interline Accounting and Control (2008)
  • IATA Advance Fares (2000)
  • British Airways Proration (1998)
  • IATA Standard Fares (1997)