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Shaquan Douglas

College Graduate, Hub experience, Station experience. 3+ years of leadership experience.


 Worked in a variety of warehouse environments ranging from manual, automated, and unionized. I am extremely confident that this experience will lead me to be a successful Operations Lead . 




Rutgers University

School of Arts and Sciences: Psychology

Work History

Nov 2017Present

Operations Manager 

Fedex Ground 

Location:Woodbridge, NJ



  • Drive performance with positive reinforcement and documented discussions. 
  • Create an environment where safety is a priority.
  • Utilize ISS to assit Area Manager with balancing out the building. 
  • Check emails frequently to see updates from HR, Station Managers or Sort Managers. 
  • Communicate with Yard Management Systems and Linehaul to facilitate trailers. 
  • Occasionally provide vacation coverage for another manager 
  • Verify trailers from prior sort, and make sure trailers reach destination with TMS 
  • Keep direct reports updated on changes within company policy. 
August 2016Oct 2017

Operations Manger

FedEx Ground

Location: Jersey City, Nj 


  • Manage 12-30 package handlers.
  • Lead daily presort meetings. 
  • Hold package handlers accountable to company standards. 
  • Review and asses performance (scanning, productivity, attendance) with package handlers.   
  • Conduct package handler Interviews. 
  • Verify package handlers time card.
  • Document trailer numbers. 
  • Work with Linehaul to facilitate trailers. 
  • Interpretate productivity charts.
  • Scale employees to optimize production.
  • Utilize software systems to manage and distribute packages.

May 2013 July 2015

Package Handler

Fed Ex Ground

Location: Woodbridge, Nj


  • Load trailers to company standard. 
  • Work in outdoor climate. 
  • Utilize injury prevention techniques when lifting. 
  • Work with direct manager to optimize production.
Apr 2011Feb 2013

Outbound Supervisor

United Parcel Service

Location: Parsippany, Nj 


  • Manage 12-15 employees in a fast paced environment.
  • Analyze graphs and charts regarding production, scanning, trailer efficiency, and damages. 
  • Prepare a daily presort meeting which informs employees of changing policy or messages from superior management.
  • Make sure employees know OSHA regulation and proper lifting techniques before handling packages.
  • Perform various employee audits.
  • Verify and correct employee time cards.
  • Communicate with management to optimize production.
  • Work with shop steward to discipline employees.  
  • Work strategically with dispatch managers to replenish and allocate trucks as needed.
  • Building usually services 150k packages a day, and over 300k during peak (Holiday Season). 


 John Stanton - Woodbridge Area Manager 7328824325

Orlando Hernandez- Dover Sort Manager 2012733224