Download PDF

Shaquan Douglas 

College Graduate, 2+ years of management experience, 4+ years of working in warehouse environment. 2+ years of retail experience.

Objectives 

Charismatic leader currently seeking a full  time position(willing to travel). Effective communication, innovative thinking, and conflict resolution were all essential for success with previous employers. 

Education

2015

B.A

Rutgers University

School of Arts and Sciences: Psychology

Work History

August 2016Present

Operations Manger

FedEx Ground

Location: Jersey City, Nj 

Duties: 

  • Manage 12-30 package handlers..
  • Lead daily presort meetings. 
  • Make sure package handlers are performing at company standards. 
  • Conduct package handler Interviews. 
  • Verify package handlers time card.
  • Document trailer numbers. 
  • Utilize software systems to manage and distribute packages.

May 2013May 2015

Package Handler 

Fed Ex Ground

Location: Woodbridge, Nj

Duties: 

  • Load trailers at 400 packages per hour. 
  • Work in outdoor climate. 
  • Utilize injury prevention techniques when lifting. 
  • Work with direct manager to optimize production 
Apr 2011Mar 2013

Outbound Supervisor

United Parcel Service

Location: Parsippany, Nj 

Duties:

  • Manage 12-15 employees in a fast paced environment.
  • Analyze graphs and charts regarding production, scanning, trailer efficiency, and damages. 
  • Prepare a daily presort meeting which informs employees of changing policy or messages from superior management.
  • Make sure employees know OSHA regulation and proper lifting techniques before handling packages.
  • Perform various employee audits.
  • Verify and correct employee time cards.
  • Communicate with management to optimize production,
  • Work with shop steward to discipline employees.  
  • Work strategically with dispatch managers to replenish and allocate trucks as needed.
  • Building usually services 150k packages a day, and over 300k during peak (Holiday Season).