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Shaquan Douglas

College Graduate, 2+ years of management experience, 4+ years of working in warehouse environment.


Charismatic leader currently seeking a full  time position(willing to travel). Effective communication, innovative thinking, and conflict resolution were all essential for success with previous employers. 




Rutgers University

School of Arts and Sciences: Psychology

Work History

August 2016October 2017

Operations Manger

FedEx Ground

Location: Jersey City, Nj 


  • Manage 12-30 package handlers.
  • Lead daily presort meetings. 
  • Hold package handlers accountable to company standards. 
  • Review and asses performance (scanning, productivity, attendance) with package handlers.   
  • Conduct package handler Interviews. 
  • Verify package handlers time card.
  • Document trailer numbers. 
  • Work with Linehaul to facilitate trailers. 
  • Interpretate productivity charts.
  • Scale employees to optimize production.
  • Utilize software systems to manage and distribute packages.

January 2017June 2017

Fulfillment Center Associate


Location: Elizabeth


  • Stage routes for drivers. 
  • Use containerization software to assign packages. 
  • Work in a fast paced environment.
  • Sort out packages according to zip code or skew. 
  • *Amazon and FedEx Ops Manager experience overlap 
May 2013 July 2015

Package Handler

Fed Ex Ground

Location: Woodbridge, Nj


  • Load trailers to company standard. 
  • Work in outdoor climate. 
  • Utilize injury prevention techniques when lifting. 
  • Work with direct manager to optimize production.
Apr 2011Feb 2013

Outbound Supervisor

United Parcel Service

Location: Parsippany, Nj 


  • Manage 12-15 employees in a fast paced environment.
  • Analyze graphs and charts regarding production, scanning, trailer efficiency, and damages. 
  • Prepare a daily presort meeting which informs employees of changing policy or messages from superior management.
  • Make sure employees know OSHA regulation and proper lifting techniques before handling packages.
  • Perform various employee audits.
  • Verify and correct employee time cards.
  • Communicate with management to optimize production.
  • Work with shop steward to discipline employees.  
  • Work strategically with dispatch managers to replenish and allocate trucks as needed.
  • Building usually services 150k packages a day, and over 300k during peak (Holiday Season). 

Oct 2008May 2011

Sales Floor Associate


Location: East Hanover

Company: Position: Sales Floor Associate 

  • Stock and replenish shelves.
  • Keep informed on seasonal store changes.
  • Help build displays.
  • Advocate Target Red Cards.
  • Resolve guest(customers) issues,
  • Utilize software to find production location.