Lead Office Manager
Universal Community Behavioral Health
In this role I supervised three Office Managers and worked closely with the Medical Records Coordinators in four Outpatient Clinics to help coordinate the daily activities of the front office. I also assisted in the hiring and training of new Medical Records Coordinators. I verify insurance benefits for existing and new Individuals, enter charges, and obtain in-network and out-of-network authorizations. I review records for accuracy in billing and documentation and complete monthly billing audits on thirteen programs. I also work closely with the Performance Improvement Director on completing monthly PI reports.