Shannon Mayo

  • Bristol
Shannon Mayo

Office Administrator and PA


A vibrant and creative office administrator, with great IT skills and proven communication abilities on all levels. 

Work History

Work History
Jun 2015 - Jul 2015

Decor and Workshops Coordinator (Voluntary)

VYBE, Creative Youth Network

Assisting with delivering Bristol's biggest youth festival. Liaising with local organisations to arrange stimulating décor and coordinating creative workshops for guests to enjoy.

Feb 2015 - May 2015

Temporary Accounts Executive

CPI Books

Working in a busy production office to liaise with publishers, scheduling and sales teams to produce high quality print products efficiently. Covering reception to provide a friendly welcome to clients & dealing with telephone calls appropriately. Managing diaries and meeting room bookings.

Oct 2014 - Jan 2015

Image Creator

Ocean Images & Holland America

Working in the photo gallery on the flagship of Holland America Line; Nieuw Amsterdam, shooting the destinations DVD and connecting with guests to sell packages and make bookings for luxury photo shoots. Operating in a high-pressure sales environment with strict targets, to generate maximum revenue for the company.

Oct 2010 - Aug 2014

Customer Service Assistant


Serving customers, dealing with complaints and refunds on checkouts, kiosk and self-scan. Working within a small team or individually, replenishing stock and dressing aisles to drive sales. Scored close to 100% on mystery shopper visit, in addition to receiving customer letters commending exceptional service. Fantastic absence records-only one day off sick.


2013 - 2014

BA (Hons) Media Production Top-Up

Southampton Solent University

Organised and ran a live arts event for the university, with a focus on entertaining prospective new students and other guests - Solent Live. Fuelled a team with creative ideas, worked under pressure and to strict deadlines.

2011 - 2013

FdA Creative Digital Media

University of Bath

Worked within a small team to produce marketing material for local craft businesses. Successfully launched online presences, supported by print material and motion graphics work.




Creative rockstar


GCSE Maths grade C

Minute taking

Experience minute taking for local council


Proficiency in Adobe suite and Microsoft Office


High accuracy and attention to detail

Written and verbal communication

Over 4 years' customer service experience

Other Information

Full, clean drivers' license.

References available upon request.