Director of Care Delivery
HCR Manor Care
Director of Care Delivery - Kalamazoo, MI. Oversaw the care management of a population of patients within a geriatric dementia unit. Responsible for conducting the nursing process assessment, planning, implementation and evaluation under the scope of the State's Nurse Practice Act. Coordination of resource utilization, timely and appropriate care interventions, and interdisciplinary communication to enhance patient and family satisfaction. Adherence to center's clinical systems and regulatory compliance. Management of nurse supervisors and health aides on the geriatric dementia unit. Provided in-services and education to all staff in regards to facility policies.