SHANNON KARENA Mohr 

  • . Carlsbad,   CA
  • 760-712-1525
  • shannonkarenamohr@hotmail.com

Specializing in Providing Exceptional Customer service

Objective


Work Experience

Work History

Oct 2015 - Present

Painter

Pacific painting. . . . . . . . . . . . . . . . . . . . . . .  Carlsbad,  CA


Washes, scrapes, sands, torches, and/or smoothes interior and exterior surfaces prior to painting, varnishing, lacquering or applying other related materials.
Cleans equipment, paint mixing area, and work area.
Operates compressors, striping machines, sandblasters, spray equipment, and other small power equipment.
Installs, repairs, and maintains drywall, wall texturing, and ceiling acoustic texturing.
 

Jun 2015 - Sep 2015

Seafood Processor

Icicle Seafood.. . . . . . . . . . . . . . . . . . . . . . . . Petersburg ,  AK


Most of the work that I had is called "Sliming" or cleaning fish. This type of work involves removing the viscera (guts) and cutting off heads, fins, gills, or tail. 

Jan 2015 - Jun 2015

Server

The Mediterranean Café. . . . . . . . . . . . . . Carlsbad,  CA

Check-in with guests to ensure that everything is going well.
Clear dirty dishes from table.
Refill beverages throughout the meal.
Deliver guest’s bill and thank them for dining at the restaurant.
Work with other servers and be a team player.

2014 - 2014

Customer service rep 

AdvancedDiabetes  Supply. . . . . . . . . . .Carlsbad,  CA

Using coded data to produce and submit claims to insurance companies
Working directly with the insurance company, healthcare provider, and patient to get a claim 
Reviewing and appealing unpaid and denied claims
Verifying patients’ insurance coverage
Answering patients’ billing questions
Handling collections on unpaid accounts

2008 - 2010

Cocktail Server

The Gold Club. . . . . . . . . . . . . . . . . . . . . . . . . .Atlanta  GA

Greet patrons as they enter an establishment
 Prepare and serve drinks as ordered
 Prepare station for readiness
 Serve food and alcoholic beverages
 Set tables and answer questions regarding menu  selections
 Check with customers to ensure satisfaction

2006 - 2008

Bartender

Tee Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Helen, GA


Serve drinks to customers in a friendly and helpful manner;  Communicate with colleagues/guests with regards to beverage orders;  Have full knowledge of the beverage offerings to be able to inform the guests and up sell where possible;  Be responsive and helpful with regard to off-menu items such as classic cocktails and expand personal knowledge in this area as much as possible;  Wash glassware and utensils as required and ensure items are correctly organised at all times;  Ensure all products are served according to Goodwood standards;  Ensure the bar areas are maintained in a clean and orderly manner at all times;  Ensure that pre-service requisites are met and that the “Bar Opening Procedure Checklist” is completed;  Keep track of wines, beers, liquors, and other supplie

2002 - 2005

Licensed Realtors Assistant 

Tim Ivens Real Estate and Development. . . .  Maryville, TN

Manage client database management program & system.
Create & regularly prepare all buyer & seller consultation packages.
Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials.
Manage & update agent website(s), blog(s) and online listings.
Regularly assist agent to manage & enhance agent’s social media presence.
Track & coordinate all inbound leads from websites, social media & other online sources.
Coordinate all client & vendor appreciation events.
Regularly obtain client testimonials for websites, social media & other marketing materials.
Coordinate & implement agent marketing videos & property videos on website(s), blog(s), social media and client database email campaigns.
Wrote all advertising for Homes and Land Magazine and The Blount County Newspap

1998 - 2000

Cocktail Server

The Cadillac Ranch. . . . . . . . . . . Cumming,  GA

 Remove dishes and glasses from tables
 Stock service areas as instructed
 Clean tables and counters
 Monitor and observer customer dining experience
 Thank customers for their visit and invite again
 Accept payment and deliver to the cash counter
 Deliver receipt and change to the customer

Education

Education
2002 - 2002

Certificate of Completion 

The Professional School of Real Estate

Real estate pre licensing 

1995 - 1995

Certificate of Completion 

Fayetteville Technical Institute

Basic principles of Bar-tending 

1987 - 1988

Certificate of Completion 

Lanier Technical Institute

Office systems technology