Download PDF

Profile

An effective problem solver providing expertise with strong motivating, communicating and negotiating skills and the ability to bridge the gap across technical & non-technical teams with a collaborative and inclusive approach.

Certification & Education

CPTE: Mile2 Certified Penetration Testing Engineer

Cert in Unix System Administration, University of California Santa Cruz

Microsoft Certified Professional, MCP (exp. 2000)

Cybrary: PCI DSS, CISM, CASP, Penetration Testing & Ethical Hacking

Currently working towards CISM

Work History

2016Present

Systems Engineer

Purdicom Ltd.
  • Participated in design, review and implementation of security policies and procedures in preparation for ISO 27001 certification
  • Created company online cybersecurity awareness training, with a focus on phishing, malware, social engineering and the CIA triad
  • Assisted in the security enhancement of web application vulnerability, resulting in lowered licensing costs
  • Authored company Business Continuity Plan (BCP) and Disaster Recovery (DR) procedures to mitigate risk of unforeseen events and to ensure seamless access to data
  • Advised and implemented procedures to minimize impact of ransomware attacks on all key corporate servers
  • Performed network vulnerability testing and verification of NVT, analysing BIA and advising Senior Management 
  • Created monitoring system for network device management and to alert any Advanced Peristent Threats (APT), resolving potential issues before becoming visible to end users
  • Monitored internal Enterprise Web Filter & Application Firewall (WAF)
  • Maintained Mobile Device Management (MDM) ACL of BYOD for cybersecurity gateway, providing Multi Level Security (MLS) to mitigate external  risk.
  • Implemented DLP mechanisms / procedures, alerting for potential malicious intent and for prompt remediation
  • Responsible for all company-wide internal IT & VoIP support for 40+ users
20092016

IT Consultant

  • Liaised with SME owners to utilize available technical advancements in the wider environment
  • Provided administration of Active Directory (AD) and Group Policy Objects (GPO), enhancing internal brand image and enabling protection from external influences
  • Established an online presence for startups from domain registration to CMS development and Search Engine Optimized (SEO) assistance
  • Utilized Managed Services to provide remote server monitoring and user administration
  • Performed Physical to Virtual (P2V) migration of servers within Virtual Machine (VM) environments, lowering overall infrastructure costs
  • Provided individual and class instruction, creating a series of video lessons to expand reach and assist students by providing 24/7 access to specialized material
20072009

Systems Consultant

Langtech Systems Consulting, Silicon Valley, CA
  • Installed and supported VMWare Infrastructure
  • Configured WSUS patch management to ensure that that all servers and PCs were fully patched to avoid known security issues
  • Performed multiple Vyatta upgrades and configuration changes. 
  • Utilized Kaseya Managed Services software for server and workstation system monitoring, allowing for recognizing potential issues and resolution before symptoms became visible
  • Installed, supported, monitored and configured backups, using Backup Exec and Acronis on DAS, SAN and NAS drives.
  • Configured Postini Anti Spam
  • Locked down front end mail servers to accept only email from Postini.
  • Configured Windows Server Update Services (WSUS) to update workstations via Group Policy
  • Installed, configured and monitored Symantec AntiVirus (SAV) Corporate for centrally managed Anti Virus updates and scans
  • Administered, and supported ShoreTel Voice over IP (VoIP) installations
  • Performed after hours regularly scheduled server maintenance
  • Supported Cisco and SonicWall VPN access.
20052007

IT Manager

Uname IT Solutions, Inc., Silicon Valley, CA

  • Responsible for the management of the Engineering Team
  • Interviewed potential Team Candidates
  • Provided new Employee training
  • Scheduled Engineers for client visits based on Client personality and technical need.
  • Created project plans for upgrades and implementations - thought through all potential problems and rewrote project plans to ensure smooth and painless projects
  • Regularly met with Clients to constantly learn how we could improve customer service and utilize existing and new technologies to reduce their total cost of ownership and workload
  • Performed complete systems and user support for multiple Clients throughout the San Francisco Bay Area
  • Main Client focus with Non-Profit Organizations
  • Specialized in gaining as much use out of as little equipment as possible
  • Created customized bootable Linux CDs for Terminal Server access on County donated PCs without Hard Drives
  • Installed and supported Fonality Voice over IP (VoIP) systems
19962005

Network Engineer

Puzzle Solutions Inc. & YourITsource, Silicon Valley, CA
  • Maintained a core focus of Financial Industry clients
  • Successfully sold the YourITsource and resources to UnameITs (UIS) and seamlessly transitioned the Client base to new UIS contracts
  • Provided support for new and existing clients throughout Silicon Valley
  • Utilized Novell ZENworks and Ghost to create clean application installations
  • Supported multiple front end clients running against a Novell GroupWise database