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Work experience

Oct 2014Present

Office Assistant and Home Shop Selector

Harris Teeter
  • Analyzed monthly balance sheet accounts for corporate reporting.
  • Compiled general ledger entries on a short schedule with nearly 100% accuracy.
  • Drafted and reviewed financial statement compilations before being approved by partners.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Created daily and weekly cash reports for accounting management.
  • Reviewed all expense reports for accuracy and proper expense disclosure.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Reported on weekly sales to management.
  • Assisted customers with carry-out service.
  • Maintained an atmosphere of enthusiastic customer service.
  • Processed credit cards, checks, gift cards and coupons.
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Set up and explained new membership contracts.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Developed and maintained an internal client filing system.
Oct 2013Jun 2014

Executive Assistant

Liberty Tax Service
  • Answered phone calls, greeted clients, and scheduled appointments.
  • Data Entry/ Tax preparation
  • Responsible for opening and closing duties
  • Oversaw all employees and 
  • Collaborated with the marketing manager.
  • Assisted with purchasing supplies and processed client orders.
  • Assisted with the financial bookkeeping for the company using Quick-books.
  • Responsible for customer service.
  • Assisted with ordering merchandise and kept track of inventory.
  • Initiated new contacts and cultivated business relationships.
  • Maintained verbal and written agreements with clients.
  • Prepared and shopped for gift bags and client packages for customers in office and local events which resulted in high exposure for our office in the community.
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Obtained signatures for financial documents and internal and external invoices.
  • Managed office supplies, vendors, organization and upkeep.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Maintained a clean reception area, including lounge and associated areas.
Jan 2014Jun 2014

Sales Associate

Scrubs 4 All
  • Greeted customers and determined their needs and wants
  • Discussed type, quality and number of merchandise required for purchase
  • Recommended merchandise based on individual requirements
  • Advised customers on utilization and care of merchandise
  • Provided advice to clients regarding particular products or services
  • Explained the use and advantage of merchandise to customers
  • Answered customers inquiries and concerns
  • Showed the live working of merchandise
  • Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
  • Prepared sales contracts and accepted payment through cash, check and credit card
  • Assisted in display of merchandise
  • Maintained sales records for inventory control.
  • Oversaw daily office operations for staff of 23 employees.
  • Oversaw inventory and office supply purchases.


Jun 2013Present

Associate of Arts

Prince George's Community College

Major: Communications/ Public Relations Writing