• Midland / Odessa Area TX
  • 903 283 7101
  • shane@permiantechnology.com
Shane Dozier

Shane Dozier

The Tech Savvy User Experience Specialist

Objective

Looking to dedicate my professional and passionate expertise into a long term position
with like minded individuals.

Short Summary  

Effective Communicator,easily interface between the technical and non-technical customer.            

A proven ability to identify problems, analyze possible solutions and determine best course of action to meet objectives and customers expectations. 

Work Experience

Work History

Lead Tech Support

2014 - 2015
Principal LED LLC

Communication Systems Integration and Maintenance

Business Solutions and Networking Consulting

Windows Server 2012 R2 Administration and IIS Server Administration Applications

General Tech Support for all email, VoIP, User Domain issues from employees.

Worked directly with Engineering and Estimating Teams for optimal IT solutions.

Network Operations Tech

2012 - 2013
Texas Energy Network LLC

Proactive Monitoring and Network Troubleshooting.

Customer Support for all IT/Networking Issues during initial implementations.

Understanding communication applications for target market. (Oil and Gas)

Leveraged existing hardware and infrastructures.

Configuring Wi­ Fi Routers with SIM card technology, Cradle Point.

Setup and Deployed Cisco Switches for IP Infrastructure on LTE Network.

Remote Tech Support for large Oil and Gas Companies.

Computer & IT Support Specialist

2011 - 2012
Texas Computer Solutions

General Tech Support, Help Desk Support daily procedures.

Computer Repair and client based consulting.

Enhanced stability and operations on small business systems and networks

Collected all client data on accessible PCs, produced new computers, transferring offered applications, and modifying configuration settings.


Helped in network infrastructure development & implementation.

Done assembling and soldering of CPU, circuit boards, cooling systems, wiring & power supply.

Creative Director & UI/UX Designer

2011 - Present
Windmill Lifestyle Group LLC

Developed Advanced Online Applications for customer management needs.


Web Design and Development for multiple high end clients.


Analytical Advertising and Marketing Strategies implemented.


Branding, stationary and product development.

Skills

Skills

Tech Support

  • Operations Management
  • Participate in Professional Organizations
  • Plan, Organize and Control Information Systems
  • Quickly Learn New Technologies
  • Quickly Troubleshoot and Resolve Issues
  • Recommend Customer Consulting Technologies, Strategies, Policies, and Procedures
  • Remain Calm and Patient During Difficult Technical Issues
  • Reporting
  • Review and Troubleshoot Software and Hardware Problems
  • Security Monitoring
  • Setup and Maintain Windows and Linux Servers
  • Solve Problems Systematically and Effectively

Scripting Languages

Visual C++, Java, HTML, JavaScript, DHTML, HTTP/1.1, HTTP/1,  Pop , Coldfusion, Cascading Style Sheets (CSS), Active Server Pages (ASP), PHP, AJAX, Python

Operating Systems & Server Environments

Windows XP, Windows ME, Mac 0SX, Windows 2000, Mac OS 8.6, Solaris, Mac 0S9, UNIX, Linux

References

Pablo Hernandez - Product Development Engineer
Texas Energy Network LLC
phernandez@texasenergynetwork.com

Sherwin Miller - CEO
Windmill Lifestyle Group LLC
sherwinmiller@gmail.com

Drew Grammar - CEO
The Brothers Capital Investment Management LLC
drew@thebrotherscapital.com

More References Upon Request.