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Shana Tharma

Customer Assistant

Work experience

Mar 2014Aug 2015

Sales Associate

Hutchison 3G UK Ltd (Three UK)

- Selling pay as you go phones and monthly contracts 

- Dealing with customer issues and complaints

- Acieving monthly sales targets 

Dec 2011Dec 2014

Customer Assistant 

Marks and Spencer plc
-Serving customers at till points
-Teaching new recruitments the store procedures

Personal Profile

A highly motivated student of Accounting and Finance with working experience in customer service and sales.I offer my 100% commitment and loyalty to the company and will do my best to help the company to continually move in the right direction.


Sep 2015Jun 2018

BA Accounting and Finance 

Kingston University

Predicted 2:1

Currently an Accounting and Finance student at Kingston  University. Modules taken include Financial Accounting, Business Information Analysis,Organisational Behaviour,Economics for business.

Sep 2010Jul 2013


Harris Academy South Norwood

Attained an A-Level in German (A grade), 3 BTEC's in Business (Distinction), Health and Social Care (Merit) and Science (Pass)

Sep 2007Jul 2010


Harris Academy Upper Norwood

Attained 11 GCSE's A*-C. Subjects include Mathemetics, English language, Science and German


-Excellent working knowledge of Microsoft Word, Excel and Powerpoint

-Fluent in English, German and Tamil

-Full clean UK Driving License
-Work confidently within a group

Interest and Achievements 

My personal interests are in accounting and the finance sector. I have pursued this passion by gaining accounting and book keeping experience at various firms including Ramesh & Co and several other firms.

In terms of my sporting interest I am keen on swimming and I am also  passionate about singing.