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Shamika Johnson

Proven ability to gain the confidence of customers, employees and management.  Experienced in MS Word, Power Point and Internet                          

Work History

March 2006Present

Conductor

NYCTA

I'm responsible for the safe, timely and proper operation of the Transit Authority’s trains in passanger service.  Openand close doors, make proper announcements to customers and set up the automatic announcement system. Interact with the Train Operator, Supervision and the Control Center when necessary.  Worked as platform conductor at various stations assisting passengers and train crews

Education

20012003

Business/psychology

Bronx Community College

1998-092001-06

Business

Jane Addams VHS

Skills

Personal  

Desire to learn and be trained                                          Reliability

Flexibility/adaptability                                                         Word processes 40+ WPM

Willingness to learn                                                               Customer service and relations 

Filing and data archiving                                                     Excellent communication skills

Self confidence.                                                                       Strong work ethic 

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